s a private party, as a speculator titling multiple vehicles in each of my daughter's, brother's, sister's, cousins, dog's and nanny's names... etc., etc.. If you consider trade-ins to be a purchase, i have probably bought several thousand vehicles and sold several thousand more than that... TODAY, I used the Internet to buy a used 2002 Ford Expedition XLT 4x4 via ebay motors. But, now that I have put a $500 deposit down on the Expedition over the phone with Adora Fryant at Audi of Chandler, AZ and then went through the process of explaining to my wife how i was able to buy a used truck without driving it, using the Internet... I came to realize that not only did i pay about $1,000 too much for the Expedition, but i am thrilled and delighted with the purchase because of how well Audi of Chandler has managed their reputation in my market, and through their direct and personal dealings with me and my wife in the past. Heck, they are not even an ADP Digital Marketing customer! I lost out on their RFP proposal process for Penske Automotive Dealer Web Sites less than 3 weeks ago! yet, i felt good about pulling the trigger on making the Expedition purchase because of Audi of Chandler's reputatuion and how well they prepared their ebay motors listing, along with the prompt, direct, no-nonsense response from Adora Fryant after I submitted my offer on the Expedition. Here's a video clip they had on their ebay motors listing and on their web site at http://www.audichandler.com/detail-2002-ford-expedition-xlt-3539317.html:
Here's what went down and some insight into the mind of a car buyer... Which i am. Starting about 30 days ago I realized my Impala lease was coming to the end of its 2 year term and I would have to turn it in to GMAC. So I called GMAC and asked them if there were any incentives for me to buy another new GM product... (DOH). Now, despite the fact that i looked up and found that there is anywhere from $2,000 to $3,000 in lease end termination GMAC incentove to switch to a purchase, probably to keep GM lessees from leasing Toyotas and Hondas, the GMAC representative told me in no uncertain terms that "NO, JUST TURN IN THE VEHICLE"... This, despite my 800+ Credit Score, 7 figure income, and the fact that all my GMAC lease payments were made exactly on time via a bank draft automated payment system for the entire term of the lease... I though perhaps I had just caught GMAC's worst rep., so i waited 2 days and called back again... This time, the person with the obvious ESL issues kept repeating herself and saying "Mr. Paglia, your only obligation is to deliver the 2007 Impala to the nearest authorized GM dealership... Which GM dealership would you prefer to drop it off at?"... When i quizzically asked, "don't you even care if I continue to be a GM and GMAC customer?... After all, I have purchased, financed and leased 4 GM vehicles in the past 3 years for me and my family?"... The STUNNING response I got back from the GMAC representative was "No, Mr. Paglia we truly do not care what vehicle you choose to replace the Impala with... Is there anything else i can assist you with?"... IT WAS $#@!*&% UNBELIEVABLE!!! I did everything I could, including begging the GMAC representatives to tell me about the wonderful incentives that GM had put into effect for people coming off of GMAC leases so that GM dealers could switch them into conventional GMAC financing... But, GMAC insisted on daying everything they could to actually convince me to buy anything EXCEPT a GM product... I was shocked, dismayed.. Then I watched CNN and sat there with my mouth open watching Rick Wagoner absolutely FUMBLE the questions from the congressional committee reviewing the GM led request for $25 Billion in loans to save GM and Chrysler (Ford is OK)... I remember thinking to myself as Wagoner lips flapped and he basically said "ah... ah... ah... well all our financial models are based on current market conditions leveling,,, blah, blah, blah..." and for the first time in a long time I said to myself... "SHEEET, I COULD DO A HECK OF A LOT BETTER THAN THAT TESTIFYING IN FRONT OF CONGRESS..." And, you know what? I COULD!!! For example, I would have told that A-Hole congrssman "Sir, I will tell you EXACTLY what we are going to do with that money... We are going to save over a million American jobs, and these are going to be jobs that generate billions in tax revenue and social security contributions, while at the same time generating enough operating income to support GM's pension obligations so that the Federal Government's Pension Guaranty Insurance will not have to pay out 5 times as much as we are asking to borrow in the event of GM's default on its Pension Fund obligations... On top of that, we are going to use this bridge loan to get us past the financial morass that YOU and YOUR congressional colleagues have created by letting the financial community run amok for the past 10 years creating a house of cards that has now collapsed and left most Americans without the ability to buy a newcar or a new home... Sir, i submit that extending preferential financing to assist GM to survive and prosper so that millions of jobs are saved and America's manufacturing base can be preserved will be amongst the most noble and courageous acts of politics to emerge from this noble institution within the entire scope of the current financial crisis..." "Are there any other questions I can answer?".
So, that's when I decided to buy a used car... From a dealer with a great reputation, and doing as much online as i could reasonably get away with... MORE TO COME (Momma's calling).
OK, I am back from the Phoenix Botanical Gardens Luminaria Tour with the extended family here for holiday... Anyways, so here i was, due to drop the Impala and now thinking I want to pay cash for a big-ass 4x4 people haulin' urban assault vehicle... What to get? A used Suburban? Nah, Rick Wagoner mealy mouthed lame excuse for a response to congress, combined with the DUAL incompetent GMAC rep's combined with a phone call from David Blankinship at my former employer (Courtesy Chevrolet) which he never followed up on, after i send him an email saying I HAVE TO BUY A NEW CAR RIGHT NOW... Heck, I even filled out a complete online credit app. that was automatically submitted and generated an electronic approval!!!! Still, no damned follow-up... Can you believe how hard it is to get someone to sell you a car in this economony?!?!?!? And, i have $20K in disposable cash in my checking account, an 800+ Credit Score, over 30 paid satis auto loans, 50% equity in my home, and I CANNOT GET GMAC OR COURTESY CHEVROLET TO FOLLOW UP AND SELL ME A GOD DAMNED GM PRODUCT!!!
So... I call my old BDC manager Joel Matteson who is now a Sales Manager at Chapman Chevrolet in Tempe and leave him a message that i need to buy a car... Holy Car Grail, Joel actually calls me back... He is great, tells me no problem, I can drop my Impala off at Chapman and he will find a deal on a used SUV for me and call me right back... DOH! No call back... 24 hours later... No call back... No email asking me to wait, hang in there, i'm checking, whatever... I think he also complained to me about how hard it is to sell cars right now... Huh!?!?!?! Seems like everyone's too busy to sell cars right now... Except for Audi of Chandler ( a Penske Automotive dealership).
So there I am sorting through used Expeditions on ebay motors... I decide I want to the 2002 model year body style, 'cause i like it better than the newer body style... I want a 5.4 Triton 'cause I know they are tougher than post-nuclear blast cockroaches... But, finding a 4x4 in AZ is tough... I start bidding on about a dozen different Expeditions between Dallas, LA, Las vegas, denver and Phoenix... Then i see a used 2002 Ford Expedition XLT 4x4 with low miles for the year... Crappy color, but oh well... And I go to the ebay motors detail page... Hmmm... Nice listing, about a dozen or so pic's, one of those faked out videos made from the stills... BUT, I notice the vehicle is from Audi of Chandler, where my wife and I came THIS CLOSE to buying a new Audi A5 last March, right before SHE opted for the Cadillac CTS (when you turn it on, does your car return the favor... yeeesh).
However, the people at Audi Chandler were so darned nice, accomodating and transparent in their dealings with us last March, i am looking at the Carfax report on their used Expedition, and it shows one local owner, AND a steady history of detailed service and whatever warranty and customer repairs had been done (cruise control replaced)... So, what the heck... It is listed for $7,995 on ebay motors, and the KBB ranges from $5,300 to $9600... I enter an offer of $6,000 because if it was anyone else i would have low-balled the ebay motors offer at around $4,000 to $5,000... But, this is a one owner, 12K a year 4x4 in what appears to be flawless condition being sold by a dealer THAT I KNOW HAS AN IMMACULATE REPUTATION!!!
Guess what happens? First, I get an automated email from Audi Chandler that was built smart enough with merge codes to regurgitate everything back to me that i had submitted, which is good when hot-to-trot buyers like me are making offers on a dozen vehicles at the same time... Then, I do not think it was 15 minutes after i submitted the offer that my cell phone rings and it is Adora Fryant from Audi of Chandler (not David from Courtesy, not Joel from Chapman and certainly not someone from GMAC, who all had a head start). Adora identifies me, clarifies my offer of $6,000 plus T, T and L... and then says, "Thank you very muchfor your generous offer Mr. Paglia, we would like to go ahead and accept it... When would you like to take delivery of the Expedition.." She then offers to pick me up at Chapman when i drop off the Impala, reviews the docs i need to take delivery and we schedule an appointment for Monday at 10:30AM... She then asks me if I want to put a $500 deposit on my credit card to secure the vehicle from prior sale.... Sure, why not, this is a dealer with an impeccable reputation!!! Now, for all you car dogs out there... I know I am paying anywhere from $1,000 to $2,000 more than what this car will wholesale for... You know what? It is not that i do not care, it is worth paying a little more when buying a cheaper used truck to buy a one-owner Carfax clean local vehicle from a REPUTABLE DEALER that i already know treats people exceptionally well... So, yeah, maybe I am getting grossed... But i am happy to do business this way!
Comments and evaluations welcome!
weeping, untargeted surveillance program PRISM and its collection of ALL Verizon subscribers’ call records. It’s a little skeeze-ballish, to be clear, but as more information has come out regarding the NSA’s surveillance activity, it’s put some minds to rest. The collection of Verizon’s call records is just meta-data—it doesn’t include content. And when it comes to Internet and email surveillance, officials and even President Obama insist that it only applies to those outside the U.S. (in other words: “it’s okay! They’re just foreigners! Chillax, bro!”).
While the surveillance program is a little bit better than that of the Bush administration’s unlawful wire-tapping and email surveillance, many are still troubled by the idea that the U.S. government could have such a wide-ranging, all-encompassing surveillance program that’s been kept totally under the radar.
I can’t make you feel better about that. But I can make you feel worse about other things. So, here I give you five technological intrusions that are worse than the NSA’s programs.
1) Upskirt and downblouse photos. They’re exactly what they sound like: photos taken down the blouses or up the skirts of unsuspecting women. And they’re totally legal. It’s a big business: plenty of websites cater to people who are particularly turned on by creepshots. Reddit is infested with Upskirt photos—many of which are staged, but it was taken to a whole new level of creepy with the creation of the subreddit r/creepshots, which has since been banned to the dismay of many. There’s also the equally creepy, not-yet-banned subreddit r/girlsinyogapants, which also features the images of non-consenting women.
And guess what, you guys: it’s totally,100% legal. In 2004, Congress passed the Video Voyeurism Prevention Act, which is meant to prohibit photographing or video recording images of another person’s “private areas” (naked or clothed genitals or the naked female breast) in areas of expected privacy or public places where a person does not expect her breasts or genitals to be seen. Turns out: this is really vague and difficult to prosecute, because if you’re in public, whatever part of you that’s visible to the naked eye is free to be photographed and disseminated online. So if you’re a woman walking around in yoga pants or a 14-year-old girl walking through a grocery store in shorts, you were essentially “asking for it,” and if you later find a picture of yourself on Creepshots.com or some other nasty-ass website/subreddit, you have zero legal recourse to have it removed.
2) TSA full-body scanners. The good news is that Congress gave the TSA a deadline for purging all U.S. airports of the creeptastic nude body scanners—the ones that create a very graphic, detailed image of the passenger’s nude body for the $8-an-hour TSA agent to gawk at. The TSA ended up removing all of the machines shortly before the June 1 deadline. The bad news: they’re still using body scanners, just scanners that are using a different technology. Rather than relying on back-scatter technology to create nauseatingly accurate and precise images, the TSA is now using millimeter wave technology, which previously created the same ultra-detailed images, but has since been upgraded so that the TSA agent who’s screening you only sees a cartoonish outline of your body and any prohibited items you might be concealing. The thing is: a naked picture is still being taken of your body. The agent in front of you might not see it, but the image is still being created—and questions remain as to whether the machine is retaining those images.
Meanwhile, TSA chief John Pistole still backs a plan that would allow passengers to carry small knives onto a plane.
3) While we’re on the subject of the TSA, let’s include pat-downs here. Recently, a 27-year-old Ph.D. student named Ashley Jessica posted a video on YouTube that revealed her very invasive pat-down at an airport in San Diego after she opted out of the nude body scanner. The video shows the female TSA agent swiping the tops and sides of Ashley’s breasts, and then running a hand in between them. Ashley protests and asks the agent not to touch her breasts anymore. The agent later runs her hands up Ashley’s leg and cups her crotch, causing Ashley to jump back. To make matters worse, all of this is done in plain view of every other passenger going through security.
Of course, she’s not the only one who’s been subjected to groping and fondling at the airport. There are plenty of other horror stories that include everyone from old people wearing catheter bags to disabled children left crying from being patted down. In conclusion, f*ck the TSA.
4) Revenge porn—also called non-consensual porn. “Non-consensual? By Jove! Surely that’s illegal!” you say. Nope. NOPENOPENOPE. Revenge porn—the publication and dissemination of nude photos and intimate videos (usually by bitter exes) without the subject’s consent is totally, 100% legal. The worst part is that sites like the recently shut down IsAnyoneUp.com not only post the images and videos, but include the victim’s name, Facebook profile, place of work, and more. If a victim asks for the image to be removed, she (because the vast, VAST majority of the victims are women) is either disregarded or told to pay a fee to have the picture removed. Recently, revenge porn site UGotPosted.com was slapped with a child pornography lawsuit for refusing to remove a sexually explicit picture of a 14-year-old girl.
While revenge porn pioneer Hunter Moore shut down his controversial site IsAnyoneUp.com, his new site—HunterMoore.tv—is sure to be just as bad, if not worse, as Moore has promised that the new site will not only include non-consensual pornography, but home addresses and mapping features as well. And he claims he’s well within his legal rights to do so because it’s all user-submitted content. AWESOME SAUCE.
California State Senator Anthony Cannella introduced legislation last week that would make it illegal to distribute sexually explicit images or videos without the subject's consent. It's already facing an uphill battle with the ACLU and EFF, who are worried about the legislation infringing upon first amendment rights. Similarly legislation was also recently debated in Florida, but failed to make it into law.
5) Security cameras f*cking everywhere! There’s the commonly known statistic that the average person is caught on surveillance cameras 200 times a day. That kind of freaks me out more than the NSA seeing how often I avoid my mother’s phone calls in a given week. There have been lots of "Big Brother" references over the NSA surveillance news, but ultimately, YOU ARE BEING WATCHED. ALL. THE. TIME. Google was pretty quick to put the kibosh on Google Glass apps that utilize face recognition technology, so that puts a slightly positive spin on things, but it seems like a pretty inevitable progression. It's only a matter of time... Here’s a delightful little nugget of info you probably didn’t want: only 13 states have made it illegal to install surveillance cameras in “private” areas, like fitting rooms, hotels, bathrooms, and locker rooms. That includes Alabama, Arkansas, California, Delaware, Georgia, Hawaii, Kansas, Maine, Minnesota, Michigan, New Hampshire, South Dakota, and Utah. Think about that.
l marketing investments like banner ads or perhaps data base sourced email blasts -- or we should have. Usually, the conclusion is that it is more cost effective to grow our own leads to develop the top of the mind awareness and control associated with driving traffic to our own website and/or dealership vs. diluting the contact to a communal site that might be "sharing" the customer that our inventory attracted with no direct recognition of our unique people, facility and/or services.
In both types of leads we have had to rely on the information included in the comment section provided by the lead provider or our own lead forms which are often limited to general customer contact information, the vehicle information requested and of the course the dreaded -- How Much? One side effect of these somewhat anemic leads is that a salesperson often flips through the daily leads to focus on the ones that have the most information in the comments section which leaves some of the opportunities on the table for hours -- if not days; until now that is!
I am proud to announce that one of my favorite vendor clients of Ad Agency Online, ronsmap, is ready to start providing you and yours with HyperLeads that leverage the data (3.4M units in ronsmap to date) to enhance the existing leads for our channel partners and their dealer clients -- and of course our friends on ADM! It is important that we don't over complicate this product so here are two very simple methods to help you understand it::
1) ronsmap is proud to introduce their new "HyperLeads."
How many more internet leads would you be able to convert if you had real-time-market-analytics and a social media profile of your customer in the comments section of all of your internet leads!
Now, imagine a lead in your CRM tool with this information:
Date and Time: 2010-05-05 23:05:SSFirst Name: AngelaLast Name: MillsEmail Address: firstname.lastname@example.orgStreet Address:Postal Code: 28110Daytime Phone Number: (704) 291-0839 New/Used: UsedInterested Year: 2006Interested Make: ToyotaInterested Model: CorollaInterested Trim: 4dr Sedan CE (M5)Purchase Time Frame: A WeekPreferred Contact: E-Mail Anytime
Market Dynamics in 10 Miles: 6 Similar/ Avg price: $10,451 w/51,421 miles | Low: $8,894 w/34,690 miles | High: $11,911 w/62,729 miles
Market Dynamics in 25 Miles: 13 Similar/ Avg price: $10,428 w/51,421 miles | Low: $8,894 w/34,690 miles | High: $11,911 w/72,490 miles
Market Dynamics in 50 Miles: 15 Similar/ Avg price: $10,461 w53,195 miles | Low: $8,894 w/32,849 miles | High: $11,911 w/72,490 miles
PERSONAL SOCIAL MEDIA USAGE RATING ON FACE BOOK ETC..
To convert your leads to "HyperLeads" for $1.00 per lead --(ADM INTRODUCTORY PRICE REDUCTION TO $.50 per lead) simply reply to this post and I will reply with instructions to add the market analytics effective immediately!
2) Or, review this slide rocket presentation and contact me at email@example.com or ronsmap's team at firstname.lastname@example.org for next step instructions: http://app.sliderocket.com:80/app/FullPlayer.aspx?id=0E9FFDD5-4B8A-602B-91F9-B7A688220DA4
SPECIAL WHOLESALE OFFER: ronsmap suggests that vendors or third party lead providers that support ADM should consider a "white label" version of the product for a nominal one time license fee and a revenue share to your dealers, however, they are also open to negotiating a wholesale/retail reseller arrangement at a reduced revenue share; your call!
I am available at your convenience to coordinate a conference call with the ronsmap team to expand on the shared opportunity presented by their new HyperLeads so please reply to this post or reach out so we can set it up.
Let's ROCK-N-ROLL and start driving revenue with these enhanced leads!
After all, what are friends, ronsmap and ADM for!…
sers and Managers!
With Rapidfire Auto your service advisers can communicate with customers quicker and easier than ever. Rapidfire's 2-way text communication solution is the industries fastest and most user-friendly 2-way text messaging solution for dealers, with all the features needed, right in one place!
Send Service Status Updates instantly with a click of a mouse
2-way text chat feature - Get approvals faster for additional repairs (no waiting while playing "phone tag"!)
On Screen and Mobile Text Alerts - Never miss a new incoming message from your customers
Predefined Messages - Create personalized predefined messages
Keep service tasks ON SCHEDULE with an At-A-Glance view of due dates/times and receive color changing notifications of vehicles that are in danger of overextending their due dates/times
Detailed Reports and Quick View of Service Advisor Activity
Easy Search Chat History - Search by Name, Mobile, Advisor, RO or VIN
Start improving CSI Ratings and Customer Reviews for your dealership's service department by proactively communicating with customers via text messaging throughout the service process.
Automotive Retailer SMS Communications, Improving Customer Service Experience, SMS Marketing for Car Dealers
2300 Oak Industrial Drive Grand Rapids, MI 49505 United States
ined, motivated sales team who have a positive attitude, it doesn't matter how much money a car dealership spends on advertising or how good their business development center is at bringing prospects through the door. The customer experience when they arrive will be lacking. Lack of product knowledge, combined with a lack of sales training from management, seasoned veterans and experienced trainers leads to inferior results and people turning over.
By the way - Claude, the Sales Manager, who Tom Stuker ripped into for not training his salespeople, was actually my GSM at the first dealership I worked at, 13 years ago. We had an EXTENSIVE new hire sales training program at the time, in which Claude participated, but ownership had been instrumental in ensuring that it happened.
It wasn't so long ago that salespeople couldn't work with a customer by themselves for at least 4 weeks - until they PROVED they could be a professional, but that practice is now long gone. For those who weren't around the business then or forgot, here's how it worked:
During the first 4 weeks, new salesperson hires would make a minimal salary - like $300 per week or less. They also had to sign an agreement stating that if they don't complete the class, they need to compensate the dealership back for the wasted time the dealership invested in training them. I only saw 2 people have to give money back to the dealership in the year plus I was working there.
New hires would spend their first 2 weeks in classroom training, learning about the psychology of car sales, the steps to the sale that need to be followed, proper prospecting and follow-up phone techniques, how to properly present a vehicle during a walkaround, how to set up for accessory and warranty sales and much more. Each manager at the dealership had to take an hour out of their already busy day EVERY DAY to train the new salespeople on technique, attitude and how to properly complete the paperwork necessary to sell a car. We're talking about "up" sheets, credit apps, we-owes, buyer's orders, odometer statements and more.
In addition, each of those new hires had to perform a walkaround on one model every day for the management and sales team. The team building that would occur during this time was instrumental to the dealership's success, and the product knowledge acquired was crucial to looking, acting and SOUNDING professional.
After the 2 weeks, each new hire would then shadow a veteran salesperson for another 2 weeks, so they could witness firsthand how the entire sales process is completed and learn from the veteran. Only then, and after passing each model's walkaround test, were they trusted enough to work with customers by themselves. Wouldn't customers have better shopping experiences if they were working with trained, professional salespeople? Of course they would.
Who knows of any dealerships that still run like this? Why don't more do that? I will address that in my next post. Thanks for reading. Please share this article with your friends!
This article can also be found at http://wp.me/p2qDGF-h8
Adam Ross is the Managing Director of Infinite Prospects, Inc. Adam is a seasoned veteran of the car sales industry who has more than 12 years of Automotive Internet Sales experience on both the dealer and vendor side, and educates car dealerships on maximizing sales and fostering relationships through technology. Adam has thousands of connections in the automotive industry. From lead generation websites, to implementing best practices for following up with prospects and closing appointments that lead to sales, Adam is the person you want to lead you through the technology landscape. He'll help you select the best sales technology for your car dealership, get your team running at top efficiency using the tools necessary for success, and maximize the capabilities of the solutions you already have in place. Contact Infinite Prospects at (201) 448-7253 to speak with Adam.
Connect With Infinite Prospects on Social Media
ation to your Twitter life? How do you rise above the confusion, cut through the complexity, and become a superstar on Twitter?
You learn these 15 Twitter hacks.
Once you pick up on these power user features, you’ll become a Twitter ninja in no time.
1. Create a follow list.
Want to turn your Twitter feed into a streamlined and swift way of accessing only the information you want? This hack is for you.
Create a follow list.
According to Twitter, “A list is a curated group of Twitter users. You can create your own lists or subscribe to lists created by others. Viewing a list timeline will show you a stream of Tweets from only the users on that list.”
Click on your profile → “More” → “Lists.” Or, just type in “g” and “l.” Then click “Create new list.”
Type in a name for your list and a brief description. Set the privacy settings, save the list, and you’re done.
To survey your newly-minted list feed, go to your profile page and click on “Lists.”
Add Twitter users to your list by clicking on the gear icon next to the Follow button on any user’s account. You don’t have to be following the user to add them to a list.
Choose “Add or remove from lists…” and check the list you want. Done!
2. Find out what lists you’re on
To gauge your popularity level, you can find out what public lists you’ve been added to. From your lists page, click on “Member of.”
Knowing what lists you’re on gives you an idea of how you’re perceived on Twitter. Are you in a lot of “SEO” lists or “digital marketer” lists?
3. Use hashtags
The more you use hashtags, the more engagement you’ll get on your tweets. Tweets with hashtags are proven to double engagement rate, grow more followers, improve reputation, and gain information.
Check out my infographic on the power of hashtags.
4. Tweet between 9 a.m. and 3 p.m. EST, Monday through Thursday
The best tweet times are on weekdays between 9am and 3pm EST. Forget Friday.
5. Use search operators
Twitter’s search bar looks humble and unassuming, yet it possesses an incredible amount of power. You can unleash this power using Search Operators.
6. Use Advanced Search
Twitter’s advanced search is just that — advanced. With the exabytes of information being churned out by tweeters every day, there is a ton of great information available for the searching.
Advanced Search is the way to find it.
If you’re not yet adept at using the amazing buffet of search operators, you can use advanced search to stitch together a precise and targeted search.
Here are some of the features of Advanced Search:
Search based on a set of given words
Search for an exact phrase
Search for any of several given words
Search for something that contains none of the given words
Search based on any of Twitter’s dozens of supported languages
Search for people from certain accounts
Search for people tweeting to certain accounts
Search for people mentioning certain accounts
Search for tweets sent near a specified location
Search for tweets occurring within a certain date frame
Search for positive tweets
Search for negative tweets
Search for questioning tweets – ?
Search for retweets
Search for any combination of all those things
I think you’ll agree that’s quite the level of complexity. Let your ninja searches begin.
7. See what has access
As you integrate your Twitter life with all the other aspects of your online life, there may be tons of apps that have access to your account.
Now and then, it helps to check out what applications are accessing your Twitter account. From your profile settings, go to “Apps.”
You may want to clean some stuff up by clicking “revoke access.”
8. Put hashtags in your bio
If you put hashtags in your bio, people will be able to find you better when they perform searches.
9. Eliminate emails
Don’t like getting tons of emails from Twitter? Turn them all off with a single click.
Go to your profile, then email notifications. Look for the “turn off” button at the top.
10. Be a Twitter texter
You love Twitter. You’ll love texting using Twitter. Just go to your mobile tab, and turn on Twitter text messaging.
11. Tell Twitter to get some sleep
If you are an inveterate tweeter and losing precious shut-eye because of your addiction, it’s time to impose some limits.
Click on “mobile.” Assuming you’ve added your phone, select the times that you ought to be sleeping, and keep twitter shushed up through the night.
12. Catalog your life’s tweet record
Are you into personal improvement, life tracking, and writing your own bio?
Twitter has a hack for that. Click the gear icon, then “Settings.” Go to the bottom and click “Request your archive.” You’ll get an email when it’s ready.
13. Subscribe to public lists
To join someone else’s public list, go to their profile and click “lists.” Choose what list of theirs you’d like to subscribe to, and click “Subscribe.” Joining lists does two sweet things:
Gives you awesome theme-specific feed information
Gets you exposure, especially if you’re wanting more visibility by the radar of list owners and participants.
Hint: You can follow a user’s public list without even following that user.
14. Train your #discover
The Twitter algorithm is sick. If you haven’t tried out #Discover, you need to do it now.
Clicking #Discover gives you an algorithmically-curated list of tweets that you should see, but that don’t appear in your ordinary feed. Based on follows, mentions, interactions, favorites, and retweets, #Discover gives you a list of the best of Twitter at that very moment.
It’s almost like it reads your mind.
15. Use Twitter keyboard shortcuts, ninja style
Type ? in Twitter, and view all the most important keyboard shortcuts. Here’s what you’ll see.
G stands for go. Most keyboard shortcuts use “g” plus another key. Here’s your comprehensive list of Twitter keyboard shortcuts:
Go home – gh
n – new tweet
f – favorite
r – reply
t – rewteet
m – direct message
u – mute user
b – block user
enter – open tweet details
| – close all open tweets
/ – search
CMD + enter = send tweet
j – go to next tweet
escape – close out a compose window or help window
k – go to previous tweet
space – page down (browser default)
shift + space – page up (browser default)
. – load new tweets
g then n – notifications
g then a – activity
g then r – mentions
g then d – discover
g then p – profile
g then f – favorites
g then l – lists
g then m – messages
g then s – settings
g then u – go to user…
Learning Twitter is like anything else in life. The more you use it, and the more you learn, the better you’ll get. These hacks will help get you there faster.
What other expert Twitter tips can you share?
Article written by Neil Patel and Published on Buffer Social
P.S. If you liked this post, you might enjoy our Buffer Social newsletter. Receive each new post delivered right to your inbox! Sign up here.
Welcome to Automotive Digital Marketing
Please use the "Sign Up" link above to complete your registration form and become a member of the industry's leading Automotive Marketing and Internet Sales Professional Community. ADM members have access to resources, connections and private events that provide them with a competitive advantage.