prospect successfully past all of their objections to set an appointment sounds simple, however, many salespeople have yet to fully master the phone up – and dealerships everywhere are losing sales because of it.
DO YOU THINK YOU CAN DO THE PERFECT PHONE UP?
For such an important topic, we called in the big guns!
Elise Kephart, known for her cutting edge sales techniques and incredible closing ratio, will discuss why phone skills can be the difference between making more money …and losing the sale…and what you can do about it. You won’t want to miss this 1 hour event as the Queen Phone Ninja herself will dive into a segment where she will perform TWO LIVE PHONE UP MYSTERY SHOPS and then award $100 for “the perfect phone up”! Attendees will also hear about:
-The Impact of Click to Call in 2015 and beyond
-Why Customers Call Us?
-The Importance of a Consistent Phone Process
-The Magic Fix to your Phone SkillsThis is your chance to hear from one of our industry’s best & brightest. If you are ready to learn How to do the Perfect Phone Up, then don’t you dare miss this webinar! Register Today!
PRESENTER: ELISE KEPHART is the VP of Internet Sales Training at Phone Ninjas, a company focused on helping dealerships improve phone skills. An international sales/marketing phenomenon in the auto industry, Elise is nationally recognized as “The YouTube Diva” for her persuasive personalized video greetings. Since 2007 she has sold countless vehicles to clients by creating a strong bond with her customers through the power of unique video messages. Among her high volume sales, she has also earned top performing CSI. With her unique approach to videos, her phone skills and selling background, Elise has visited dealerships across the country teaching her one of a kind method. Her approach has been praised by the likes of Ziegler, Cardone and Bradley. She has been published in magazines both in the US and Canada. Elise has presented at seminars including Ziegler’s IBP, Driving Sales Executive Summit and Digital Dealer and she can be reached at Elise@PhoneNinjas.com.…
And you may well be right that 5-star dealers do better than 4-star dealers. There's so much that's not known about any of this--though it would be a clear win to be 5-star against a 3-star or less. Like shoppers ceasing filling out forms for Internet leads over the last couple of years, folks will learn to "look beyond the star".
In that case, perfection is still not going to look real. And perfection, by the way, isn't just in the # of stars that are rendered--this post actually looks past that into perfect ratings + perfect spelling + perfect grammar = perfectly likely to not be believed.
Achieving a perfect rating is very different than being a perfect dealership. The first is possible for many reasons--the second is impossible. No business is perfect.…
could focus on what makes our lives look good on a screen. Show us what really matters to you using #trulyrich.
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