e Dealership Competitive Advantage.
By “Frictionless” we don’t mean just “good” customer service, or shorter sales process. It’s much more than that. Today’s customers – particularly millennials – want their buying experiences to be frictionless. Is yours?
DO YOU WANT TO HAVE THE HAPPIEST CUSTOMERS, PLENTY OF REFERRALS AND LOADS OF REPEAT BUSINESS? Then this is the presentation you’ve been waiting for!
Conversion expert Ron Morrison will give you the tools to build a profitable Frictionless Customer Experience in your dealership. He will show you how to enhance the customer experience within search engines, your websites, your written and telephone communications, and all of your processes and people. In this eye-opening 1 hour webinar, attendees will also learn:
The difference between an excellent customer experience and a Frictionless Customer Experience (FCX)
The 6 key components for leveraging an FCX
How an FCX can make your dealership more profitable on day 1
How an FCX gives your dealership the competitive advantage
How to implement your FCX, what to measure and what to inspect
Who to designate as an FCX Ambassador and quantify their efforts in real dollars
Make it easy for your customers to say “Yes!” If you are ready to learn 6 Steps to the Frictionless Customer Experience (FCX), then don’t you dare miss this presentation! Register Now!
PRESENTER: RON MORRISON is the CEO of PureInfluencer, a conversion agency that effectively influences shoppers to do business with its Dealer clients sooner, more frequently, and with greater profitability. Ron is a familiar face and voice in automotive marketing and has helped countless dealerships grow their sales and service businesses to produce increased revenue. With over 24 years of experience in delivering profitable results, sustained incremental and recurring revenue, and building long-term relationships, he is regarded as an exceptional marketing and business development executive. Ron is an entrepreneur, a visionary sales leader and a respected member of the automotive community and he can be reached at RonMorrison@PureInfluencer.com.…
gree — IT IS THE CUSTOMER EXPERIENCE THAT ISTHE ONLY TRUE DIFFERENTIATOR.
When it comes to learning about innovative customer service strategies that sell more cars, we called in Automotive Rockstar Bobbie Herron to show us the way!
In this extraordinary and fast-paced 1 hour webinar, Bobbie will share 10 immediately implementable customer experience strategies to boost sales today! Attendees of this electric presentation will learn how to “Wow!” customers and create a more effective road map to the sale. And best of all – her suggestions won’t cost you a dime!
She will discuss 10 FREE simple, effective, easy-to-implement strategies that can be added to your current process that are proven to:
Turn More “Leads” (Opportunities) into Appointments
Make More Appointments into Showroom Visits
Convert More Showroom Visits into Sales
And Greatly Improve Customer Retention & Referrals
This presentation is only for those ready to dominate their market, close more leads and reap the huge benefits that await. All others need not apply.
Don’t miss this chance to invest in your own success and hear from one of the brightest stars in the Automotive Industry. If you are ready to learn 10 Awesome Customer Experience Strategies You Should be Using, then you simply can’t afford to miss this webinar! Register now!
PRESENTER: Bobbie Herron is the Director of Dealer Marketing for ZMOT Auto and is responsible for the creation and implementation of Digital Marketing strategies and conversion best practices for dealer clients. Utilizing market information and cutting edge technology to increase consumer engagement and create targeted in-market buyer opportunities, ZMOT is best known for providing unparalleled tailor-designed digital sales solutions, 1:1 sales attribution and regional exclusivity for automotive dealerships within the United Stated, Canada and Mexico. Bobbie had spent over 16 years enjoying a diverse automotive career and various responsibilities within a retail dealership, including General Manager, before coming to ZMOT. She is a very popular presenter at numerous conferences including Digital Dealer, Women in Automotive and Driving Sales, a guest lecturer at Northwood University, and a named winner of the 2015 Automotive News “40 Under 40”. Bobbie can be reached at BHerron@ZMoTAuto.com.…
er all, dealerships that deliver superior Customer Care definitely yield more sales, higher grosses, and more repeat/referral business. Present anunparalleled red carpet experience every time someone enters your dealership and you willcreate stronger customer loyalty and close more deals.
ARE YOU READY TO LEARN HOW TO GIVE YOUR CUSTOMERS THE RED CARPET TREATMENT?
In this amazing 1 hour webinar, Mike Davenport, a true 30+ car sales rockstar that grinds everyday on the sales floor just like you, will share the techniques, drive, and knowledge that every salesperson needs to Deliver the Ultimate Red Carpet Experience. Attendees of this fast-paced presentation will hear about:
How to correctly approach a fresh up and set the stage to close the sale
How to successfully avoid the “just looking” phrase
How transparency can help customers understand your store’s processes
How to prospect your current customer base
How to find new customers without leaving the lot
How to close a deal in less than an hour
Regardless of what position you hold in the dealership, you shouldn’t miss this chance tohear from one of the auto industry’s best and brightest! Are you ready to learn How toDeliver the Ultimate Red Carpet Experience? If you think you can handle this hour of awesomeness then you had better register now!
PRESENTER: Mike “The Louisville Chevy Dude” Davenport is a self-proclaimed Chevy Enthusiast. Not only is he the leading salesman for Bachman Chevrolet, he is also a top performer of New Chevrolet Sales in the country and one of the 40 highest rated salesmen on DealerRater.com. A 15 year veteran in the auto industry, he has held numerous dealership management positions such as Sales, F&I, New Car Manager, Used Car Manager and GSM. However, Mike’s meteoric rise in sales didn’t start until 2010 when he bravely decided to leave the management sector of the car business to start from scratch as a salesperson in a new town at a new dealership where he could focus his branding efforts on himself and provide an excellent example for other salespeople. He owns several domain names, maintains a very successful YouTube channel with over 2.3 million views, runs very aggressive social media campaigns, and his social media presence proves he is a leader in the industry for other sales professionals & managers. Mike Davenport is the epitome of a Rockstar Salesperson, a very active member of the automotive community and he can be reached at Mike@ChevyDude.com.
PRIZE ALERT: Our good friends at DealerRater are giving away a cool prize on this webinar! Two (2) lucky webinar attendee will win the same red carpet Mike Davenport uses for every one of his deliveries so you too can give your customers the red carpet treatment that will keep them coming back for more! Only those on the live broadcast are eligible to win so don’t miss it!…
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