Next Generation Automotive CRM

Comment

Comment by Philip Zelinger on September 21, 2008 at 2:23am

I am an advocate and supporter of the "Mobile Ready Initiative" founded by my friends - Shuki Lehavi and Richard Abronson, the co-founders of Gumiyo - which is designed to solicit and distribute best practices" in integrating text messaging through the mobile channel with established processes and applications in both the real and the virtual showroom. Has anyone from ENG been approached to participate as a moderator or to contribute best practices to this developing online and real world panel and conference schedule? If not, please contact me directly at www.adagencyonline.net and I will introduce you to Rich or fill in some of the details to see if there are any shared opportunities. After all, what are friends for!.

PS: Ralph Paglia was nice enough to discus his experience at the last ENG conference with me and my affiliated agencies, dealer clients and site visitors on his blog talk radio show on AdAgencyOnline.Net and it was very informative! If there is ever a seat on the panel I would love to contribute!

Comment by Irina Kremin on July 11, 2008 at 1:33am

This year ENG conference (www.usaautocrm.com ) will be divided into 4 blocks with panel discussion at the end of each block. To meet your expectations we would like to know, what you expect to hear on following topics:
1. Market Winning Strategic CRM Focus
2. Multi Channel Optimization and Marketing Technologies
3. Customer Loyalty, Retention, Acquisition and Lifetime Management
4. Dealer & OEM Alignment, Customer Service &Relationship Strategies
You can address questions to individual speakers or in general – to the panel discussion on specified topic (1, 2, 3 or 4). We will collect question and address the panel.
Questions?