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Google AdWords Users

Automotive Professionals using Google AdWords to promote sales, service or parts business. Cost Per Click (CPC) and Cost Per Thousand Impressions (CPM) digital advertising within the Google Search and AdSense placement targeting networks.

Website: http://www.google.com/ads/industry/auto/index.html#utm_source=AWautonews&utm_medium=fyi
Location: Mountain View, CA
Members: 76
Latest ADM Activity: Jul 31

You can Sign Up for Your AdWords Account using the link below:

Adwords.Google.com

Google's AdWords Digital Marketing tool is quite possibly the single most powerul tactical means of self-generating leads, phone calls and floor traffic for a car dealership that has ever been created... I know, because I have used it for years to generate lead volumes at the thousands per month level!

Checkout the Google Automotive eNewsletter available at:
http://www.google.com/ads/industry/auto/index.html

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Inside Google Adwords Blog Feed

Businesses, Start your Smartphones

Originally posted on the Google and Your Business Blog

Running a successful small business is about finding and connecting with the right customers. Business owners are increasingly using their smartphones, and so today we are making enhancements to both the Google My Business and the AdWords Express apps. We hope this makes it easier to find the right customers, whether they are looking for you at their desktop computer or on their phone on the go.

See reviews and insights in Google My Business
Nothing makes your day like a great review from a happy customer. Starting today, business owners can see reviews from across the web in the Google My Business Android app (iOS update soon). Business users have told us how much customers appreciate a response, so we are also making it possible to respond to Google reviews in the app, along with real-time alerts if you want to keep a pulse on your reputation online.

Wondering how customers are using their smartphones to get in touch with your business? When people find you on Google, you can see when they call or from where they get driving directions, so you can be prepared for that next manic Monday rush.

Reach new customers with advertising
Finding more of the right customers doesn’t have to wait until you’re at your desk. Over the last few months, we’ve gotten great feedback about how easy it is to advertise with our AdWords Express mobile app, and today we are expanding the Android app to 20 additional countries (iOS coming soon).
When you advertise your business through AdWords Express, you can reach potential customers right when they’re searching for the product or service that you sell. Your top stats for the month are displayed in the Google My Business app, and you can switch over to AdWords Express to see more detail or edit the ad to promote your next big event.

These changes will be rolling out over the next few days, so check back soon if you don’t yet see the updates. For more information about the mobile apps, visit the Google My Business and AdWords Express help centers.

New Study: The Impact of Digital on In-Store Shopping

We've all heard the theories that people who do research online no longer care about the in-store experience … or don't even go to physical stores any more. Or that shoppers who use a smartphone in a store are looking to buy elsewhere.

Google decided to find out how much of this is true. We've just run a research study1 with Ipsos MediaCT and Sterling Brands with the goal of discovering how smartphones and online information have changed the in-store experience.

The results, as they say, may surprise you.

The full details are available at Think With Google. But here's a sneak peek at what we learned.

First, the study confirmed two things most of us have suspected:
  • Yes, today's consumers are better-informed than ever before. 
  • They crave information throughout the shopping process, and often use smartphones to get it.
But we also learned that three pieces of "common wisdom" were really more like myths:

Myth #1: Search results only send consumers to e-commerce sites.

The reality: The things people find in search results actually can send them to local stores. In fact, 3 in 4 people who said they found local information in search results helpful also said what they learned made them more likely to visit a store.

Myth #2: Once an in-store shopper starts looking at her smartphone, the store has lost her attention and her sale.

The reality: In-store smartphone moments are actually a good opportunity for brick-and-mortar stores to connect with shoppers and to help them make a decision. 46% of those shoppers say they look at the retailer's own site or app for information. Only 30% look up details from a different retailer’s web site or app.

Myth #3: With so much information available online, shoppers only go to stores to transact.

The reality: Shoppers actually want more, not less, out of their in-store experience. They want informed, customized experiences. 69% of shoppers said they gathered information from physical stores at some point in their shopping cycle. The catch is that 2 out of 3 shoppers said they didn't find all the info they wanted.

What does it all mean? Simply this: smartphones are a friend, not an enemy, to in-store shopping.

There are new opportunities for brands and stores to engage with customers in creative ways before, during, and after the customer’s shopping journey — one that may begin online and end up in-store. Search results, mobile ads, and mobile sites and apps can be magnets that draw consumers into stores and engage them while they're there. Smartphones and online information can also be a powerful way to create customized experiences for the consumer.

We discovered plenty of surprising insights in our study. See all the details at Think With Google. Plus, check out videos of Macy's, REI, and Sephora marketing execs sharing their approach for linking digital to store here.

Posted by Bao Lam, Product Marketing Manager, Adwords

1Google/Ipsos MediaCT/Sterling Brands, Digital Impact on In-Store Shopping, October 2014.

Online Retailers: The Secret to Seasonal Success in 2014

Originally posted on the Google Analytics blog

Plan ahead.

Over the past few years, we’ve seen the holiday rush begin earlier and earlier. And we’ve also noticed that the shopping frenzy is extending beyond the traditional season, with transaction rates in 2013 boasting lifts even after Christmas. These trends make for a lot of opportunity for online retailers, but you need to play your cards right. The most important thing you can do to ensure seasonal success is to plan your digital strategy now.  We’ve analyzed transaction behavior from a portion of our Google Analytics accounts over the 2013 holiday season to develop a guide for seasonal success.

Which days drive the most transactions?

In order to develop a successful holiday retail strategy, it’s important to first understand the days that drive the most sales for your business. Once you understand this, you can craft a strategy that optimizes your media and promotion not only for these days, but for the entire holiday season.

As digital retailers are well aware, Cyber Monday is THE digital shopping day of the year.  It generates the most transactions of any single day and, in 2013, saw a transaction rate lift of 170% over average.  In second place is Black Friday, a day that has increased in digital importance over the last three years. By 2013, the transaction rate on Black Friday was 114% higher than average.  Beyond these two stars, the table below shows you the top days in 2013 by transaction volume and the lift in transactions rates on each day.
In general, beyond Cyber Monday and Black Friday, the Mondays and Tuesdays before Christmas in December tend to generate the highest volume of transactions.  Interestingly, the highest transaction days are not correlated to the days with the most sessions (traffic to your site), so avoid using the top session days as a proxy for the top transaction days.
How can I drive sales on the top transaction days?

The holiday season generates some of the highest transaction rate spikes and the lowest dips for the entire year. In order to drive digital sales successfully, it’s important that you adjust your bids for auction-based media, such as search ads, appropriately to account for higher transaction rates on key dates and throughout the season.  As you navigate the holiday season, use the lift in transaction rates over the average transaction rate as your bid multiplier for auction-based media (learn more about bid adjustments). This adjustment schedule reflects the increased value of clicks that are more likely to convert, and helps ensure that you stay ahead of competitors and get in front of the right consumers. The transaction rate lift for the top days are shown in the table above, while the chart below gives you an idea of the lift for the weeks surrounding the holiday season.
As you can see, the top days generate some of the biggest transaction rate lifts, but there’s also plenty of upside in the weeks preceding Thanksgiving as well as right before Christmas.  A smart retailer will generate a bid schedule for the entire season, starting 4-5 weeks before the Thanksgiving holiday.

Marketing to consumers is notoriously tricky and often trend-driven, making the holiday season a difficult and uncertain time for retailers. However, with proper pre-season preparation, digital retailers can set themselves up for seasonal success in 2014.  If you’re a Google Analytics user, you can tailor this analysis and approach to your business, using your own data and the data available in our benchmarking tool.  For more strategies for the holiday season, check out our holiday tips blog post and best practices checklist.

About the Data

In order to perform this analysis, we looked at billions of sessions across millions of Google Analytics accounts. We used session and transaction trends; and we looked at the percentage of sessions that included a transaction to calculate transaction rates. The data includes only accounts that have authorized Google to share website data in an anonymous way (read more). For questions, comments, or praise please contact us at gaqi@google.com

Posted by Daniel Waisberg and Jocelyn Whittenburg from the Google Analytics team.

2014 Holiday Shopper Research: Shopping Never Sleeps

This holiday shopping season will be our most connected ever, with devices at our fingertips helping us hunt for deals in short moments—whether it’s on a laptop at work or on a smartphone right before bed. In fact, one third of all shopping searches on Google happen between the hours of 10 p.m. and 4 a.m.1 That’s because shopping doesn’t stop once the mall closes. Today’s shopper spends more time than ever researching purchases online at all hours of the day; we’ve gone from midnight snacking to midnight shopping.

To understand how digital trends will impact this year’s shopping season, we conducted our annual Holiday Shopper Intentions research with Ipsos MediaCT, surveying consumers on their shopping behavior. We found that people are shopping earlier, using online video to help with research, and turning to smartphones as personal shopping assistants.

Black Friday is becoming a month-long event
People are starting their research early and retailers are stretching Black Friday promotions across November, changing the focus from just one day to a month-long event. More than half of consumers surveyed said they’ll start their research before Thanksgiving, with 26% of shoppers having started before Halloween.2

Shoppers are also spending more time consulting more sources before making a decision. In 2010, shoppers used five sources of information on average before purchasing, but that has more than doubled with shoppers consulting at least 12 sources last year.3 This means that October through November has become a crucial period for retailers to reach shoppers online, being present with offers, information, how-tos and content.
Online shopping is the new window shopping
Shoppers are going online for inspiration at all points of their day, not just to research specific products but to see what their friends and favorite influencers are wearing. Sites like YouTube and Pinterest have become the new window displays, and a new generation of fashion influencers like Bethany Mota are influencing shopping decisions.

Shopping-related content on YouTube, from unboxing videos to product reviews, is becoming an important part of the holiday research process and is trending up year over year. Haul videos—or the YouTube equivalent of telling your best friend about your latest shopping purchases—spike during key shopping events and hit their peak during Black Friday weekend. Videos with "haul" in the title have have been watched more than 1.1B times on YouTube, and views are up 1.7x this year compared to last year.4
And shoppers aren’t just using YouTube for research ahead of time, they’re also looking up videos while they’re in stores to help them make decisions. One in four shoppers say they've used YouTube to search for a video related to a product they're considering while in a store.5

Your phone: The ultimate shopping assistant
One of the biggest enablers for shopping throughout the day is our mobile devices. Our research found that 75% of smartphone shoppers plan to use their phones in-store this holiday season.6 It used to be that shoppers came to the store with little knowledge, and the sales associate educated them on products. Now shoppers are coming into stores teeming with information, and are turning to their phones as personal shopping assistants. One in three shoppers use their smartphones to find info instead of asking store employees.7

We’ve found that when retailers understand mobile behavior in stores, they can meet shoppers online with helpful information. In fact, 46% of shoppers who use their phone in a store still end up making a purchase, an 11 point increase from 2011.8 Consumers are coming into stores more purposeful and informed than before, and savvy retailers are turning this into an opportunity.

Want to know more about the 2014 holiday shopper? Check out more research and case studies at Think with Google.

Posted by Beth Thomas, Industry Development Manager, Google



1 Google Shopping search data, July - September 2014
2 Google / Ipsos MediaCT 2014 Holiday Shopping Intentions Study, September 2014
3 Google and Inmar, 2013
4 Google data, January 2013 - September 2014, Indexed views on YouTube
5 Google Consumer Survey, September 2014
6 Google / Ipsos MediaCT 2014 Holiday Shopping Intentions Study, September 2014
7 Google Mobile In-Stores study May 2013
8 Google Nielsen, November 2013

Introducing Custom Affinity Audiences across the Google Display Network

Over the past 2 years, we’ve launched affinity and in-market audiences, two new ways to help advertisers reach people across the Google Display Network who are most likely to be receptive to their messages. For example, if you’re marketing a new car for 2015, affinity audiences makes it possible to reach auto enthusiasts, while in-market audiences lets you find people who are actively shopping for a car.

Introducing Custom Affinity Audiences

In the coming weeks, we’re rolling out our newest offering in this suite -- custom affinity audiences. It gives you the flexibility to reach exactly the audience you're looking for, because you decide who to reach.

Custom affinity audiences lets advertisers define who they want to reach across the web, on any screen. By factoring in consumers’ most recent passions and ongoing interests, your message always reaches the right people. Custom affinity audiences works across the Google Display Network, which, according to ComScore, reaches 94% of the web in the United States on a monthly basis, and 89% of global internet users.1 Like affinity audiences, custom affinity audiences work best with existing features and formats like Engagement Ads and viewable impressions, and can be measured using Brand Lift reporting.

In the Spotlight

Electronic Arts used custom affinity audiences to engage fans of specific NFL teams in their recent Madden GIFERATOR campaign. Google’s affinity audience solution offers a segment for football fans, but EA used custom affinity to take precision to the next level. They created 32 custom affinity audiences, one per NFL team, to reach fans of specific teams with display ads timed to the real-time action on the field.

Alexis Cox, Senior Product Manager at EA, collaborated with Google to build this innovative campaign. “One of our goals with the GIFERATOR was to make Madden a part of the live NFL conversation. Custom affinity audiences has allowed us to broaden Madden’s reach with tailored real-time content while maintaining strong engagement,” Cox said.
This new way to customize a campaign was also music to the ears of Kevin McCollum, producer of Motown the Musical. Getting the attention of people on vacation in New York City, with all its myriad attractions, can be a huge challenge.

Motown the Musical used custom affinity audiences to find potential theatergoers in New York City and saw strong results. McCollum shared, “Google's custom affinity audiences allowed us to reach New York City tourists at a scale and efficiency unlike an any other technology, and it drove fantastic results, at no additional cost.”

“Using custom affinity audiences yielded nearly double the performance of our other campaigns targeting New York City tourists this summer,” said Kyle Fox, Associate Digital Media Manager at SpotCo, agency for Motown the Musical. “Set-up was easy and we were still able to maintain the great hands-on optimization we expect from AdWords.”

Offering Richer Insights

We’re continually improving AdWords to make it easier for you to reach the right audience and to provide insights about the audiences you’re reaching. As you build a custom affinity audience, we will now provide immediate estimates for the people you may reach by showing breakdowns of their demographics like age and gender as well as their most relevant affinities.

You’ll see these same kind of insights whenever you access Interests & remarketing features from the +Targeting button in AdWords. To learn more, visit the AdWords Help Center.

Posted by Jon Krafcik, Senior Product Manager, Display Ads

1ComScore Key Measures and Media Metrix, August 2014

Top holiday tips for retailers

With October kicking off this week, the holiday shopping season is just around the corner. According to our recent research, 29% of shoppers plan to start their holiday shopping before Halloween. With this in mind, we’ve put together a Holiday Shopping Checklist filled with the season’s best practices for retailers to maximize performance across both Search and Shopping campaigns. In addition to our checklist, here are the top holiday trends from last year and tips from the Google Shopping team on how to make this Q4 a good one.

Address increased shopping demand today. Last holiday season, traffic sent to merchants from Google Shopping doubled year-on-year.1 This momentum has continued and in July we saw traffic sent to merchants surpass last year’s peak holiday traffic from Google Shopping.2 Not only has consumer interest increased, but it is also beginning earlier. Our research shows last year consumer interest in Black Friday was up 27% from 2012 and related searches started about a week earlier than the prior year. Get the most out of this high volume shopping period by establishing your marketing goals early and using our checklist to help achieve them.

Connect with mobile shoppers. The best way to connect with your customers is to be there whenever and wherever they are looking for your products, and increasingly this is on mobile. Mobile devices drove 35% of all traffic to retail sites in the US last holiday season, and this is expected to increase to 43% by November 2014.3 Globally, Google Shopping sent over 3X more traffic to merchants on smartphones in holiday 2013 year-on-year.1 Make sure you plan for a significant proportion of your shoppers to be mobile this season.

Provide fresh and accurate information to customers. Pricing and shipping are two of the most important factors for shoppers when making a purchase online.4 Update and resubmit product feeds regularly to ensure that customers see consistent pricing and inventory information across your Product Listing Ads and website. Improve the customer experience by using automatic item updates to update your items on Google Shopping based on the data we find on your website. If you offer free shipping, include messaging in your text ads or use the new Merchant Center shipping configuration tool to reflect this in your Product Listing Ads.
New shipping configuration tool in Merchant Center
Differentiate from the competition. With strong competition during the holidays, promotions are a key driver in determining consumer purchasing decisions. This was evident last year, as 92% of all shoppers took advantage of some type of promotion.5 Consider how you can differentiate your messaging by highlighting a strong promotional offer or unique value proposition. Make your Product Listing Ads stand out by using merchant promotions and provide an additional stamp of credibility for your business by becoming a Google Trusted Store. Provide additional value for shoppers by displaying product ratings on your PLAs. According to Diana Ruka, Senior Director of eCommerce at COACH, product ratings have provided “added value beyond price points or descriptions - they convey a message without need for words- they provide distinction.
Example of merchant promotions, product ratings and the Google Trusted Stores badge displayed on Product Listing Ads
For more holiday tips and best practices, check out our Holiday Shopping Checklist or join us for our Learn With Google Hangout on Air on October 30 at 10:00am PST for more holiday optimization tips.

Posted by Shelby Coyne, Product Marketing Manager, Google Shopping

1Google Internal Data Q4 ‘12 to Q4 ‘13.
2 Google Internal Data Q4 ‘13 to Q2 ‘14.
3 IBM Online Retail Holiday Readiness Report, June 2014.
(Note: IBM’s definition of ‘mobile devices’ includes smartphones and tablets.)
4 Shop.org, Holiday Planning Guide, February 2014.
5 Baynote Holiday Shopper Survey, January 2014.

Dynamic remarketing now available to advertisers across all verticals

Over the next few weeks we are rolling out dynamic remarketing to all verticals including hotels, flights, real estate, classifieds, jobs, auto, finance and education. Since we launched dynamic remarketing for retailers, many advertisers like Bebe Stores, Netshoes, and Build Direct have been driving better results and more profits from their remarketing campaigns.
Highlighting what matters most to your customers

Dynamic remarketing shows site visitors tailored ads that feature the products they viewed on your website, and related products they might be interested in. Let’s say you sell cars and offer hundreds of makes and models in multiple cities. With dynamic remarketing, you can build one ad that will dynamically show tailored messaging to your site visitors, like the cars they engaged with on your site, and similar cars in that city and price range. Beta clients across multiple verticals reported a 2x increase in conversion rates and 60% reduction in CPA, on average, when they added dynamic ads to their remarketing campaigns.*

Display ads built for mobile, optimized for conversion value 

  • When advertisers add mobile targeting to their remarketing campaigns, we’ve seen conversion volume increase by 15% on average at the same price. That's why all our dynamic remarketing templates are mobile-optimized to deliver ads seamlessly across screens. Learn more
  • Dynamic remarketing with automated bidding can boost performance by calculating optimal bids for each impression in real-time. This means if you sell an $800 camera and a $20 flashlight, AdWords will automatically prioritize winning more of the $800 conversions than the $20 conversions. This helps to maximize the total value of your conversions, not just the number of conversions.  Learn more

Customers driving success with dynamic remarketing  

In travel, Hotel Urbano built a single dynamic ad that showed each prospective traveler the package, hotel or cruise most relevant to them. Dynamic ads improved their return on ad spend by 38%, and drove 415% more revenue compared to standard remarketing. Mariana Filippo, senior marketing analyst at Hotel Urbano, says it made business more efficient “since we don’t have to change creatives every day across over 4,000 packages across 183 different countries. It keeps up with our frequency so we can deliver the right ad with the right user.

In flights, Jet Airways customized ads based on where and when people were looking to fly, so someone browsing flights from New York to London could see a special offer on business class tickets on the exact day they’re looking to fly. They doubled conversions at a 65% lower CPA by adding dynamic ads to their remarketing strategy.


In local deals, India's largest online B2B marketplace IndiaMART used dynamic remarketing to recommend new suppliers to existing customers, increasing lead volume by 400% at a 60% lower CPA. Saugata Halder, product marketing manager at IndiaMART offers this advice: "For marketplaces like us, it’s imperative to showcase the wide range of products available to our buyers. Dynamic remarketing allowed us to reach a larger segment of our customers with personalized ads and to maximize the impact of our marketing efforts.


Join us for a Hangout on Air

Learn how you can get started with Dynamic Remarketing. Join us for a live Hangout on Air with Google product managers and experts on Thursday, October 9th at 9:00am PT/ RSVP here.

For more information visit the AdWords Help Center. If you’re a Google Analytics user, you can visit the Google Analytics Help Center to learn how to use your existing tags to get started with dynamic remarketing.

Posted by Jyoti Vaidee, Product Manager Dynamic Display Ads

*Campaign results may vary across advertisers 

Measuring more value with estimated cross-device conversions, now available for display

It’s been a year since we launched Estimated Total Conversions, which included cross-device conversions for search ads. Advertisers from around the world, both large and small, have used these insights to see a more complete and accurate picture of how their online advertising drives conversions.

Jeremy Hull, director of bought media at search agency iProspect, noted that his search team uncovered 22% more conversions that began with a mobile click when using Estimated Total Conversions on Adwords. “We use these insights to help our customers make more informed bidding and budget decisions -- mainly in the area of investing more in online mobile ads.”

Starting today, estimated cross-device conversions for display ads will start to roll out to all advertisers to help you measure the full value of your ads on the Google Display Network. Here’s how it works: say someone’s browsing bicycle reviews on her phone, and clicks on a Display Network ad that takes her to a bike shop’s website. Later, when she gets home, she pulls up the shop’s site on her computer to buy the red cruiser she’s been eyeing. This is an example of a cross-device conversion from a display ad that advertisers can now measure.

You’ll find estimated cross-device conversions and estimated total conversions in the Campaigns tab of AdWords:
Measuring your customers’ mobile paths to conversion

Your customers’ paths to purchase are increasingly complex. In fact, 9 in 10 consumers start an activity on one device and finish it on another.1 With the rise of mobile phones, customers may interact with your ad to learn more about a product and then call your business, download your app, or finish their purchase on a different device.

Estimated cross-device conversions now help advertisers measure more activities from mobile, leading to better return on investment. These insights are more important than ever as consumers are increasingly researching products on-the-go, and typically click on display ads early in their purchase journey.2

Customers finding success with Estimated Total Conversions

Advertisers are making important business decisions based on the insights that they’ve gained from these new measurement tools.

LendingTree has used the estimated cross-device conversion metric to measure 6% more conversions from their mobile display campaigns on AdWords. Mike Doll, head of programmatic marketing at LendingTree, says that this new metric “can provide valuable new insights into how users interact with our ads and where they ultimately convert.”  The online loan marketplace is currently exploring ways to use these new insights to guide decisions on mobile budgets and bids.

The national furniture company, La-Z-Boy is working alongside their agency, RPA, to better attribute mobile clicks with the conversions they drove by using cross-device conversions data. Matt Targett, Director of Interactive and Product Marketing at La-Z-Boy, noted that "now that we know that our mobile display campaigns are driving 15% more conversions than we've previously measured, we're excited to dive deeper into our mobile ads, bids and budgets to ensure mobile clicks drive even more conversions in the future.”

Join us for a Hangout on Air

Learn more about how businesses are using insights from Estimated Total Conversions to make important marketing decisions about budget allocation and bid management. Join us for a live Hangout on Air with industry leaders on Wednesday, November 12th at 11:30am PT. RSVP here.

Posted by Levent Besik, Product Manager, Google Display Network

1 Industry Multi-Screen Study, Google/Ipsos, 2013
2 The Customer Journey to Online Purchase, Google, April 2013

Keep price and availability fresh with automatic item updates

We know you’re busy preparing great deals for the fast-approaching holiday season. When shoppers find these deals on Product Listing Ads (PLAs), they will expect the price and availability to match your website. Any changes to this information on your website will need to be reflected on Google Shopping as quickly as possible. To help you with this, we’re announcing automatic item updates.

If you enable automatic item updates, we will update product price and availability shown on PLAs if we notice a difference between your product data and your website’s microdata instead of disapproving your ads. These item updates will persist until you make an update to your product data. Merchants who have participated in the beta have seen a 50% reduction in price-related item disapprovals.

You can follow these steps to get started with automatic item updates:
  • Implement schema.org microdata on your website. Learn more about implementing microdata.
  • Enable automatic item updates by visiting the automatic item updates tab in the settings section of your Merchant Center account.

Automatic item updates work in conjunction with a good feed rather than replacing it. Accurate and frequent data feed updates are still critical to ensure great results for shoppers. If many of your products are updated several times per day, we suggest using the Content API in addition to setting up automatic item updates.

To keep your items live during this holiday, you should always make sure to comply with our Google Shopping policies while participating in Google Shopping. For more help with data and policy requirements, please visit the Merchant Center Help Center.

Posted by Hannah Schlesinger and Tom Beyer, Google Shopping Team

Building the next generation of display ads for a multi-screen world

It’s true that mobile devices offer a new canvas for advertisers to connect with consumers, but painting on this canvas has not always been easy. Many marketers started out by shrinking down their existing display ads for mobile, but this didn’t always make for a great consumer experience. They also discovered that frequently their existing display ads were not able to run on mobile devices or on mobile browsers. But now, a new generation of display ads is changing how advertisers engage with consumers on mobile devices.

Today, we’re excited to announce that over the coming months we will launch several mobile display ad formats and tools across the Google Display Network, the AdMob Network and DoubleClick that will make it easier for advertisers to build successful ads that work across screens.

Display ads built for mobile
The new display ad formats that will be rolling out in the coming months are designed specifically for mobile environments:

  • Big brand ads, built for mobile and resized for every screen:  Mobile lightbox Engagement Ads use your existing brand assets to automatically create engaging rich media ads in HTML5 that run seamlessly across devices and screens. The ads will dynamically resize to fit any ad size, making them quick-to-create, and you only pay when users engage. We built a demo of this new format for Kate Spade's 2013 holiday campaign. These will soon be available in the AdWords Ad Gallery. 
Invitation State
Expanded State

  • Video ads for the AdMob network that people can choose to watch: TrueView ads have already been running across gaming apps in the AdMob network. In the coming months, they will roll out broadly across more apps in AdMob. With TrueView, your ads can reach consumers while they engage with their favorite apps. Plus, you only pay when a user chooses not to skip your ad.

  • Ads that stay put even while a person scrolls down the page: The anchor ad format is a mobile web ad unit that sits at the bottom of the screen on a mobile device. As a user scrolls down the page, the ad remains “anchored” to the bottom of the screen. The user can dismiss the ad at any time.
  • Magazine glossiness for your existing text ads: The magazine style text ad format (previously launched for mobile websites) has now been extended as an interstitial in-app format for the AdMob network, bringing the glossiness of print magazine ads to the ease and practicality of a text ad. Google Display Network text ads automatically become eligible to serve in this new ad space.
Anchor Ad Format and Magazine Style Text Ad Format

Tools to help make your existing ads mobile-ready:
These next generation mobile formats will make it easier for advertisers to build beautiful and engaging mobile ads that work across screens, but we also wanted to make it easier to do more with your existing ads designed for desktop. We've developed three new tools, that will be available in the coming months, to convert your existing ads into versions that will work across screens and devices.

  • Automatic mobile sizes for your image ads: The auto-resizing tool for the Google Display Network will automatically create new sizes of image ads, including mobile-specific ad sizes.
  • Interactive HTML5 backups when Flash isn’t supported: The Flash-to-HTML5 conversion tools for the Google Display Network and DoubleClick Campaign Manager will automatically create an HTML5 version of your Flash ads. When these ads are served on a device or browser that doesn’t support Flash, the system can show the interactive HTML5 ad instead of a static image backup.
  • HTML5 and in-app rich media ads built in minutes: There are now 29 HTML5 and in-app formats available in DoubleClick Studio Layouts, a tool that let’s you upload your existing creative assets into a pre-built rich media ad template to quickly create rich ads that work on smartphones and tablets.

With these new tools and formats, we’re making it easier for advertisers to develop beautiful display ads that just work, regardless of screen or device, ensuring a better experience for both consumers and brands.

Posted by Jonathan Alferness, Director of Product Management for Mobile Display Ads at Google

Customized Creatives at Scale

Earlier this year, we announced our commitment to build tools specific to the needs of advertisers with large scale campaigns. We call these “Tools for the Power User,” and they’re designed to help our most sophisticated advertisers reach customers at scale, reduce account complexity, and act on data and insights.

Over the next few months, we’ll be rolling out a number of these new tools. The first of these is ad customizers, which fits this month’s theme of optimizing creatives at scale.

Real-time creatives at scale

For advertisers with thousands, or even millions of products, showing tailored messages for each product and promotion you’re offering can be a time-consuming and difficult process. Ad customizers let you show highly relevant ads to your customers, in real-time, even when you have thousands (and sometimes millions) of products, services, and promotions—all changing by the day.

For example, ad customizers allowed Extra Space Storage to deliver a relevant, dynamic ad to each of their customers, and scale their ad creation at an incredible rate.  Extra Space Storage says: "By using ad customizers to dynamically insert details about price and timing on promotions into our ad text we saw a 113% increase in CTR over our control. Google gave us a solution to the growing need of delivering the right message to the right customer."

How it works 

Ad customizers use a number of inputs, such as information about your business, to generate extremely relevant and timely ads. To get started, you’d simply provide business details like product, price, and timing on promotions, and which campaigns, ad groups or keywords they’re relevant for, through a spreadsheet. This information goes into the new Business data section of the Shared library in AdWords, where it can be stored and then accessed when we use it to show an ad.

Then, you create your ad with customizers which are parameters that tell us what information from your spreadsheet you want inserted into your ads. AdWords will dynamically take the product information that is most relevant to what each customer is searching for and insert it into your ad text. This saves you time, and lets you deliver a powerful, customized ad experience to each of your customers, every time.

Driving success

There are a number of different ways to drive success using these highly customizable text ads. With ad customizers, you can
  • Connect with customers at scale - create a single text ad with hundreds of variations so you can show the most relevant ad to each potential customer
  • Show real-time calls-to-action - inform consumers when time’s running out on a promotion, in real-time

  • Optimize workflow - spend less time developing ad copy and re-submitting ads because AdWords will create relevant ads for you
We’re already seeing many advertisers use ad customizers to effectively reach their audience—and their performance goals.

Ben Arabov from the agency Elite SEM, says: “When Elite SEM first learned about ad customizers, we jumped at the opportunity. We believed this feature would incentivize valuable clicks, and our hypothesis was right. Clients saw KPIs improve dramatically—sometimes as much as 2x. This has enabled us to drive incremental performance not only during promotions, but for the long term as well.”

HomeAdvisor.com, a free online tool for finding trusted home service professionals, says: “With the new ability to serve highly customized text ads that highlight our latest offerings, we’ve seen significant search performance improvement and considerable lift in CTR.” 

And the agency, Merkle | IMPAQT, used ad customizers to effectively countdown the days to their seasonal promotions, and drive better performance for their customers: “We used the countdown feature to countdown the days until Thanksgiving and holiday deals began. We discovered the click and impression assisted conversions for this ad copy performed at a significantly higher rate than other copy. We also saw higher conversions associated with this copy on Thanksgiving and for about a week after as a result. We'll continue to use ad customizers for seasonal and on going promotions moving forward.”

Getting started

With ad customizers, advertisers get to save time while showing fresher and more relevant ads, and customers see ads with pertinent, up-to-date information that’s closely tied to their search. This is a better user experience for your customers, and helps you drive better performance on your text ads.

This feature will be rolling out globally over the next few weeks. For more information on how to get started, visit the AdWords Help Center.

Posted by Karen Yao, Group Product Manager, AdWords

The Google Best Practices Checklist for Mobile Success

Effective mobile advertising in AdWords involves more than adjusting your bid modifier.  There are a number of specific actions to take in your accounts to successfully engage mobile users.

We’ve put together a checklist, Smart Phone Tips, that covers everything you should be doing to win at mobile.  The list addresses key questions you may have when it comes to mobile campaigns, such as:

  • How should your mobile-preferred ads be tailored to mobile users?
  • What extensions are must-haves for your mobile efforts?
  • What types of targeting could you be overlooking on mobile?
  • Are you capturing all mobile conversion types in your reporting?

Download Smart Phone Tips and be confident that you’re covered on the mobile PPC necessities.

Posted by Matt Lawson, Director, Performance Ads Marketing

Local inventory ads expand to more countries and formats

More and more people turn to search to plan their local shopping trips. In fact, 83% of shoppers would be more likely to visit a store if they could check the availability of an item online beforehand.1 Since we launched local inventory ads in the US last fall, many savvy retailers have taken advantage of the opportunity to promote their store items to nearby shoppers on Google.2 Now, we’re excited to make these ads available in the UK, France, Germany, Japan and Australia.


Promote store-only products on desktop
We have also expanded support for store-only products and campaigns to desktop devices, enabling retailers to promote stores to the right customers at the right time. For example, you can prioritize showing local products to get shoppers in your doors during the weeks and days leading up to the holidays. As items go out of stock online and last-minute shipping costs increase, retailers who can provide cost-effective, quick in-store purchase options stand out in the crowd.


Get started with local inventory ads
Local inventory ads help retailers drive foot traffic and sales by showing local product availability, price and store information to shoppers in the area. If you’re a retailer with physical stores and are interested in getting started with local inventory ads, visit the program overview and fill out the interest form.

Posted by Christina Ilvento, Product Manager, Google Shopping

1 Research background: Google/Ipsos MediaCT/Sterling Brands, Digital Impact on In-Store Shopping, March-May 2014. Survey conducted among 6,000 smartphone users aged 18-54 who have influence in the purchase decision making process of Retail, CPG or Tech products and have used the Internet to look for shopping-related information.
2 Local inventory ads were formerly called Local Product Listing Ads.

Making every character count in your mobile search ads

People expect information right at their fingertips, whether it’s locating the nearest burger joint or booking a flight. And they’re searching for all this information on small screens -- sometimes as narrow as 4 inches. This means that mobile ads must make every character count.

Today, we are announcing an improvement to the way ads look on smartphones to make it easier and faster for consumers to find things they are searching for, while on the go.  Starting on October 15, 2014, your ad extensions may show instead of the second line of ad text (description line 2) on your mobile search ads. Description line 2 may or may not show, depending on how well it’s expected to perform. These improvements are designed to show more relevant and useful information to your customers. Many advertisers have already optimized their ad text in a way that’s updated for longer headlines in keeping with our ads best practices, so no action is required in many cases.

Highlighting the information that matters most to your mobile customers

By showing ad extensions in this more prominent location, consumers will have easier access to information about your business, like your location and product offerings.  Advertisers will see improved ad performance because you’ll be able to:
  • Highlight featured products and services in a more pronounced way using callouts
  • Provide useful and timely local information with location extensions
  • Take customers to relevant pages on your site, like to the sale or promotion page, with sitelinks

What this looks like

Let’s take a look at an example business, Flowers Forever, to see how this update will work.  Before the update, people who searched for “flowers” on Google.com saw the ad on the left which shows the business’ website URL, two lines of general information and a link to place orders.
After the update, potential customers may see a Google Maps marker that shows the location of the flower shop, in addition to the website URL, ad creative and online order form -- all within one ad.

By eliminating the second line of ad text, we give businesses another point of engagement with customers in their ads -- in this case, it’s the additional location extension.  With just a single click on their smartphones, consumers can now directly engage with Flowers Forever in three ways: they can visit the mobile website, place an order, or get directions to visit the store.

Getting the most out of your mobile ads
While no specific action is required for these improvements, it’s always a good idea to keep these mobile ads best practices in mind:
  • Ensure that your most important information is in the first line of ad text (description line 1) to address customer needs right away.  Remember to keep this text within the 35 character limit.
  • Enable all relevant extensions to help consumers find information faster and increase clickthrough rates (CTR).
  • Use mobile preferred creatives to help consumers quickly and easily take action while on the go. You’ll also get better results when your ads are more relevant to mobile searchers.

We’re constantly adapting our products to better meet consumer needs and help businesses connect with customers.  While we believe that these new updates will provide improved performance for your mobile ads, you may opt out of this offering when it becomes available in October via a form on this Help Center article.

Posted by Senthil Hariramasamy, Product Manager, AdWords

Extend the reach of your Product Listing Ads to qualified shoppers

With the growth of product queries across the web, advertisers are looking for new ways to connect their products to interested shoppers.

By opting your Shopping Campaigns into Google’s search partners, you can now reach users as they search or browse for products on retail and commerce sites in the Google Search Network. These retailers, such as Walmart.com, are part of AdSense for Shopping, our latest product to help monetize site traffic.

Extending your Shopping Campaigns to these sites helps you reach qualified users beyond google.com and Google Shopping. Your Product Listing Ads show alongside contextually relevant results, determined by the user’s search, the product category or the product name. For example, if you sell tailgating grills on Google Shopping and a user searches tailgating grill on a retail partner's site, your Product Listing Ads may be eligible to appear.
Product Listing Ads on Walmart.com
Similar to text ads, opting your Product Listing Ads into search partners won’t affect your quality score on google.com.

AdSense for Shopping is currently limited to a small set of retail and commerce publishers. As we release the product to more publishers, we expect advertisers with Product Listing Ads opted into search partners to see increased traffic to their sites. If you’re a retailer and you’re interested in monetizing your site through AdSense for Shopping, please complete this interest form.

To learn more about showing your Product Listing Ads on search partners and evaluating your performance, please visit our AdWords Help Center.

Posted by Jesse Adkins, Product Manager, Google Search Ads

Call out what matters most to your customers

Whether it’s free shipping on all laptops or a price match guarantee on smartphones, the more information people have, the better purchase decisions they can make online. That’s why we’re introducing callout extensions: additional text that shows with your Google search ads, highlighting specific information about your products and services. Callouts will start rolling out today, with full availability to all advertisers in the next few weeks.
Example text ad highlighting callout extensions
Strengthen your message

Callouts show valuable information to potential customers before they click your ad; while also being a factor in Ad Rank. Use them to draw attention to important product details and benefits. Or highlight what makes your business different from your competitors.
The use of callout extensions has meant we’ve been able to let our customers know how much more our hotels have to offer than just rooms. Spas, restaurants and meeting facilities are just a few of the attractive options our hotels have to offer, which may not be seen through a traditional revenue driving campaign. In just one month after implementing callout extensions, we’ve seen a 9% increase in conversion rate.” - James Harrower, Senior Search Manager, Hilton Worldwide
Callouts can also be used effectively in combination with other ad formats. For example, if you’re already using sitelinks for “Women’s Clothing” and “Back to School,” create a callout for “20% off entire site” to encourage people to click through and make a purchase. Or if you’re using call extensions, highlight “24/7 customer support” so your customers know they can call your business for help. However you plan to use callouts, make sure to keep them focused and relevant.

Create your first callout

You can manage, schedule, and report on your callouts from the Ad extensions tab. Since callouts can be added at the account, campaign, or ad group level, you can provide more general information about your products and services at the account or campaign level, and more detailed information at the ad group level.

For example, add callouts for “Special discounts” or “Free shipping” to campaigns containing more general keywords like cheap flights or shoes respectively. Or add callouts for product details at the ad group level to support more specific keywords like men’s running shoes or 12 cup coffee makers.

Keep in mind callouts are limited to 25 characters each and up to four can show with your ad. They can also co-trigger with all other ad formats in the auction.
Learn More

To learn more about creating and managing callouts, see our AdWords Help Center article.

Posted by Senthil Hariramasamy, Product Manager, AdWords

Making it easier to build rich and engaging mobile ads for the Google Display Network

We recently added the ability for AdWords advertisers to upload HTML5 ads built with Google Web Designer into Google Display Network campaigns. Below is an overview of how you can use this integration to build HTML5 ads for your GDN campaigns. 

People are now constantly connected and using mobile devices to communicate, shop and stay entertained. In fact, 25% of global pageviews occur on smartphones and tablets.1 Further, there are now more consumers using the web in HTML5-compatible environments than in Flash-compatible environments.2 In order to reach as large an audience as possible, advertisers should build their rich media ads in HTML5.

AdWords already supports HTML5 ad units that are made using the built-in templates in AdWords Ad Gallery. AdWords can convert uploaded Flash files into identical HTML5 ads, which can run in places where Flash isn’t supported.

But what if you are looking to design a more customized ad experience, using interactive rich media ads? Now you can upload HTML5 ads built in Google Web Designer to your Google Display Network campaigns.*

Google Web Designer is a free, professional-grade HTML5 authoring tool that lets you build interactive and animated HTML5 ad units, no coding necessary! Create interactive ad units in Google Web Designer, publish them locally as an .html file, and then upload that file as a new image creative in your display campaign. This way, you can run custom, engaging ad units across smartphones, tablets and desktops, engaging consumers in more places with clever and interactive ad experiences.


Want to learn more? Visit our website and download Google Web Designer for free. Then, learn how to create engaging, rich media ads in our Help Center.

Posted by Sean Kranzberg, Engineering Manager, and Tony Mowatt, Lead Product Manager for Google Web Designer



*Note: Adwords only supports .html file uploads from Google Web Designer. No other HTML5 authoring tools are supported at this time.

1 KPCB Internet Trends - Mary Meeker,  May 2014
2 DoubleClick Mobile Survey and report, “Unlocking the HTML5 Opportunity: What’s the Hold-up?” July 2013


A Guide to the New Profit-Driven Marketing Movement

A new breed of marketers have made the shift to “profit-driven marketing,” which is about tackling traditional marketing challenges with unconventional approaches.  For example, they understand that in order to make more money, they have to strategically invest more money first.

One company employing this new strategy is Airbnb. The popular global accommodations company creates models to understand the value that every new customer brings over his or her lifetime.  Then, equipped with flexible budgets, their digital marketing team is able to reach all the right customers at the right time. Check out the full story here.


Being a profit-driven marketer means challenging traditional methods in order to reach new levels of success (and profits). We’ve launched a practical guide, where you’ll learn how to strategically bid up CPAs and flex ROI limits to grow your digital campaigns, just as Airbnb and others have done. Find the full guide on Think with Google.

Posted by Antony Ho, Product Marketing Manager

Are your Product Listing Ads ready for August 31st?

Earlier this month, we introduced an upgrade tool for advertisers to upgrade to Shopping campaigns quickly and easily. If you’ve already upgraded, then you’re all set. If you haven’t upgraded yet and don’t do it by the end of this month, the following is what will happen to your regular Product Listing Ads (PLA) campaigns come September.
  • Phase 1: Limited functionality of all regular PLA campaigns - Starting September 2nd, you will not be able to edit your product targeting, max. CPC bids, promotional text and destination URLs anymore. Campaign statuses and budgets will remain editable so you can manage your spend until your regular PLA campaigns are auto-upgraded to Shopping campaigns.
  • Phase 2: Auto-upgrade to Shopping campaigns - Throughout September, regular PLA campaigns that received impressions in the preceding few weeks will be auto-upgraded to a new Shopping campaign with a similar campaign structure. Some regular PLA campaigns, settings and bids might not carry over to your new Shopping campaign due to technical limitations. Once your regular PLA campaigns are auto-upgraded, you’ll receive an email notification and your regular PLA campaigns will stop serving PLAs. Further details on the auto-upgrade are in the AdWords Help Center.

Don’t wait to upgrade
As a final reminder, upgrade your campaigns before September to ensure they are set up as you’d like. We recommend using the upgrade tool as it walks you through the upgrade process step by step.

For more information, visit this help center article on the retirement of regular PLA campaigns and the automatic upgrade to Shopping campaigns. If you have any questions, reach out to the AdWords Community Forum or contact us.

Posted by Eric Tholomé, Director of Product Management, Google Shopping

Using Google Search and YouTube to Promote Your App

Earlier this year, we announced our next generation of app promotion ads across Google Search, the Google Display Network and YouTube. The features on the Display Network launched in June as part of Google I/O. Today, I’m excited to announce the global availability of the search ads and YouTube offerings.

Google Search for App Install and Re-Engagement
There are over 100 billion searches per month on Google.com. People search here for places to visit, movies to watch or music to listen to. Sometimes this content lives on a website, sometimes it’s in an app. Now with just 3 easy steps, you can get your app into an ad by using a new, simplified campaign set-up flow that promotes your app on Google.com. Search ads created with this new flow are only shown to people who don’t already have your app -- so every click is from a potential new user, saving you time and money. 

Retale, an app for finding great deals in your city, is already seeing strong performance. Christoph Hoyer, Retale’s head of mobile marketing shared that “The results have exceeded our expectations, Google search ads provide high-volume quality traffic for Retale’s app with a cost per install around $2.

Click here to get started.

How do you select the best keywords so your ad shows to consumers most likely to download your app? Use the keyword suggestion tool for app ads on search. This tool suggests keywords to include in your campaign based on top queries used for finding your app on Google Play and Google Search. FarFaria, a leading children’s e-book app, expanded their Google search ads keyword lists by using this tool and was able to unlock 30% more app downloads while maintaining a click through rate of 3% and a cost per install that was 50% below other mobile networks. 

Once you have a large base of users who’ve installed your app, how do you keep them engaged? Since 80% of downloaded apps are downloaded and used only once,1 it’s more important than ever to help users remember your app when searching for relevant content that you can provide. Starting today, you can deep link users directly from Google Search into specific pages of apps they’ve already installed by signing up for the beta here. Customers like LINE, Zoopla and Booking.com are already testing deep-linking with their apps. Here’s how it works: let’s say someone has the Booking.com app installed on their phone and searches for “San Francisco Hotels” on Google.com; now they can go directly to the specific page in the Booking.com app that shows listings for hotels in San Francisco.
YouTube for App Promotion
The power of sight, sound and motion makes YouTube users more than 2X more likely to download apps.2 Starting today, you can showcase your app when people are watching their favorite videos using a new enhancement to TrueView ads.  With TrueView, advertisers can reach potential customers based on their interests, previously-watched videos and demographics. Deepak Gupta, chief revenue officer at MachineZone, a leading mobile game developer, noted that by "Using YouTube we didn't just find more customers, we found more of the ‘right’ customers. We know video platforms in general deliver valuable users, but we found that users who download our app from YouTube are 15% more valuable than those from any other video platform."

Start promoting your app on YouTube by simply linking your app’s ID to your TrueView campaigns. Learn more

Better Measurement = Better Campaigns
To attract the right customers and keep them engaged, it's important to have robust insights into how people interact with your app and tools to fine-tune your bids for app ads. Check out these 3 new search ads offerings that help you do just that:
  • Measure app download conversions: App installs show up as conversions automatically in AdWords without any additional setup, for Android apps on Google Play.  Learn more
  • Integrate your analytics data: If you’re using third party tracking systems, import information about your apps, directly into AdWords. Learn more
  • Automate your bids: Use Target CPA when creating your app campaign to automatically find the optimal bid for your ad each time its eligible for an auction, without waiting for conversion history to accumulate. This lets you immediately maximize the total number of installs at your target CPA.  Learn more
Over the coming weeks we’ll dive into these new features with tips and best practices on the Inside AdWords blog and on our Google+ page. We also invite you to register for our “Promoting Your App on Search” Google Hangout On Air on 9/18. 

Posted by Jerry Dischler, VP of Product Management, AdWords

1Source: Digital Trends, 2013
2Source: YouTube Global Audience Study, IPSOS 2013 

Comment Wall

Comment

Oops... You need to stop "Lurking" on ADM and become a more genuine Automotive Professional by completing your membership registration. As a registered ADM Member, you can post comments, publish your own articles (be a star!) and start Forum discussions. Stop being an online "Peeping Tom" and JOIN ADM RIGHT NOW!

Comment by Sebastian James on November 23, 2009 at 8:45am
Reality check for AdWords:

http://www.chiefmartec.com/2009/11/study-reveals-issues-with-search...

Great article, remember to build trust at the same time you position low price.
Comment by Ralph Paglia on August 28, 2009 at 9:43pm
Sebastian,

That's just Toyota's misguided attempt to prevent people from advertising their cars on Adwords... If you work for a Toyota dealer, request an exception to the rule in Adwords where the window is that tells you why it was disallowed... then write "This Adwords account is operated by a TMC authorized Toyota dealer. ABC Toyota, Dealer #####"... Within 24 to 48 hours your request will be approved if the dealer number matches up to the name

I do it all the time for the Toyota dealers that my team supplies with Digital Advertising services..
Comment by Sebastian James on August 28, 2009 at 5:09am
Is anyone having trouble using ads with "Prius", "Highlander" and other Toyota models in their copy? I'm finding that the ads never get approved, or get approved for limited run. As a blogger, I'd like to be able to attract readers by telling them about a specific post on the new Prius. Not being able to is frustrating. Are digital marketers assigned to sell Priuses running into the same problem?
Comment by Ralph Paglia on August 24, 2008 at 3:15pm
Here's a very helpful resource center from our friends at Google:
http://www.google.com/adwords/learningcenter/
Comment by Ralph Paglia on June 16, 2008 at 6:40pm
Hard to get Google "Talk to Live Person" information:

To speak with an AdWords Specialist:

1. Call 1-866-2-Google, and press 2 to access AdWords.

2. To expedite your call, press 1 to enter your Customer ID. This number is located at the top of every page in your AdWords account, next to your name and email address.

3. Press 2 if you don't have your Customer ID available, and you'll be transferred to the next available AdWords Specialist.

4. Press 3 if you'd like to start an AdWords account or want to learn more about the AdWords program.

AdWords Specialists are available by phone Monday - Thursday, from 7 a.m.
to 7 p.m. PST (U.S.), or on Friday, from 7 a.m. to 6 p.m. PST (U.S.).

If you have additional questions, please visit our Help Center at https://adwords.google.com/support to find answers to many frequently asked questions. Or, try our Learning Center at http://www.google.com/adwords/learningcenter/ for self-paced lessons that cover the scope of AdWords.

We look forward to providing you with the most effective advertising available.

Sincerely,

Nithila
The Google AdWords Team
Comment by Ralph Paglia on May 19, 2008 at 5:33pm
To this day I have not found a better single page web site with direct access to all knowledge needed to properly manag varu=ious types of Google Adwords campaigns... Here it is:
http://adwords.google.com/support/
 

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