Automotive Digital Marketing ProCom

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Google AdWords Users

Automotive Professionals using Google AdWords to promote sales, service or parts business. Cost Per Click (CPC) and Cost Per Thousand Impressions (CPM) digital advertising within the Google Search and AdSense placement targeting networks.

Website: http://www.google.com/ads/industry/auto/index.html#utm_source=AWautonews&utm_medium=fyi
Location: Mountain View, CA
Members: 76
Latest ADM Activity: Jul 31

You can Sign Up for Your AdWords Account using the link below:

Adwords.Google.com

Google's AdWords Digital Marketing tool is quite possibly the single most powerul tactical means of self-generating leads, phone calls and floor traffic for a car dealership that has ever been created... I know, because I have used it for years to generate lead volumes at the thousands per month level!

Checkout the Google Automotive eNewsletter available at:
http://www.google.com/ads/industry/auto/index.html

Find more photos like this on Automotive Digital Marketing Professional Community (ADM)

Inside Google Adwords Blog Feed

Making it easier to build rich and engaging mobile ads for the Google Display Network

We recently added the ability for AdWords advertisers to upload HTML5 ads built with Google Web Designer into Google Display Network campaigns. Below is an overview of how you can use this integration to build HTML5 ads for your GDN campaigns. 

People are now constantly connected and using mobile devices to communicate, shop and stay entertained. In fact, 25% of global pageviews occur on smartphones and tablets.1 Further, there are now more consumers using the web in HTML5-compatible environments than in Flash-compatible environments.2 In order to reach as large an audience as possible, advertisers should build their rich media ads in HTML5.

AdWords already supports HTML5 ad units that are made using the built-in templates in AdWords Ad Gallery. AdWords can convert uploaded Flash files into identical HTML5 ads, which can run in places where Flash isn’t supported.

But what if you are looking to design a more customized ad experience, using interactive rich media ads? Now you can upload HTML5 ads built in Google Web Designer to your Google Display Network campaigns.*

Google Web Designer is a free, professional-grade HTML5 authoring tool that lets you build interactive and animated HTML5 ad units, no coding necessary! Create interactive ad units in Google Web Designer, publish them locally as an .html file, and then upload that file as a new image creative in your display campaign. This way, you can run custom, engaging ad units across smartphones, tablets and desktops, engaging consumers in more places with clever and interactive ad experiences.


Want to learn more? Visit our website and download Google Web Designer for free. Then, learn how to create engaging, rich media ads in our Help Center.

Posted by Sean Kranzberg, Engineering Manager, and Tony Mowatt, Lead Product Manager for Google Web Designer



*Note: Adwords only supports .html file uploads from Google Web Designer. No other HTML5 authoring tools are supported at this time.

1 KPCB Internet Trends - Mary Meeker,  May 2014
2 DoubleClick Mobile Survey and report, “Unlocking the HTML5 Opportunity: What’s the Hold-up?” July 2013


A Guide to the New Profit-Driven Marketing Movement

A new breed of marketers have made the shift to “profit-driven marketing,” which is about tackling traditional marketing challenges with unconventional approaches.  For example, they understand that in order to make more money, they have to strategically invest more money first.

One company employing this new strategy is Airbnb. The popular global accommodations company creates models to understand the value that every new customer brings over his or her lifetime.  Then, equipped with flexible budgets, their digital marketing team is able to reach all the right customers at the right time. Check out the full story here.


Being a profit-driven marketer means challenging traditional methods in order to reach new levels of success (and profits). We’ve launched a practical guide, where you’ll learn how to strategically bid up CPAs and flex ROI limits to grow your digital campaigns, just as Airbnb and others have done. Find the full guide on Think with Google.

Posted by Antony Ho, Product Marketing Manager

Are your Product Listing Ads ready for August 31st?

Earlier this month, we introduced an upgrade tool for advertisers to upgrade to Shopping campaigns quickly and easily. If you’ve already upgraded, then you’re all set. If you haven’t upgraded yet and don’t do it by the end of this month, the following is what will happen to your regular Product Listing Ads (PLA) campaigns come September.
  • Phase 1: Limited functionality of all regular PLA campaigns - Starting September 2nd, you will not be able to edit your product targeting, max. CPC bids, promotional text and destination URLs anymore. Campaign statuses and budgets will remain editable so you can manage your spend until your regular PLA campaigns are auto-upgraded to Shopping campaigns.
  • Phase 2: Auto-upgrade to Shopping campaigns - Throughout September, regular PLA campaigns that received impressions in the preceding few weeks will be auto-upgraded to a new Shopping campaign with a similar campaign structure. Some regular PLA campaigns, settings and bids might not carry over to your new Shopping campaign due to technical limitations. Once your regular PLA campaigns are auto-upgraded, you’ll receive an email notification and your regular PLA campaigns will stop serving PLAs. Further details on the auto-upgrade are in the AdWords Help Center.

Don’t wait to upgrade
As a final reminder, upgrade your campaigns before September to ensure they are set up as you’d like. We recommend using the upgrade tool as it walks you through the upgrade process step by step.

For more information, visit this help center article on the retirement of regular PLA campaigns and the automatic upgrade to Shopping campaigns. If you have any questions, reach out to the AdWords Community Forum or contact us.

Posted by Eric Tholomé, Director of Product Management, Google Shopping

Using Google Search and YouTube to Promote Your App

Earlier this year, we announced our next generation of app promotion ads across Google Search, the Google Display Network and YouTube. The features on the Display Network launched in June as part of Google I/O. Today, I’m excited to announce the global availability of the search ads and YouTube offerings.

Google Search for App Install and Re-Engagement
There are over 100 billion searches per month on Google.com. People search here for places to visit, movies to watch or music to listen to. Sometimes this content lives on a website, sometimes it’s in an app. Now with just 3 easy steps, you can get your app into an ad by using a new, simplified campaign set-up flow that promotes your app on Google.com. Search ads created with this new flow are only shown to people who don’t already have your app -- so every click is from a potential new user, saving you time and money. 

Retale, an app for finding great deals in your city, is already seeing strong performance. Christoph Hoyer, Retale’s head of mobile marketing shared that “The results have exceeded our expectations, Google search ads provide high-volume quality traffic for Retale’s app with a cost per install around $2.

Click here to get started.

How do you select the best keywords so your ad shows to consumers most likely to download your app? Use the keyword suggestion tool for app ads on search. This tool suggests keywords to include in your campaign based on top queries used for finding your app on Google Play and Google Search. FarFaria, a leading children’s e-book app, expanded their Google search ads keyword lists by using this tool and was able to unlock 30% more app downloads while maintaining a click through rate of 3% and a cost per install that was 50% below other mobile networks. 

Once you have a large base of users who’ve installed your app, how do you keep them engaged? Since 80% of downloaded apps are downloaded and used only once,1 it’s more important than ever to help users remember your app when searching for relevant content that you can provide. Starting today, you can deep link users directly from Google Search into specific pages of apps they’ve already installed by signing up for the beta here. Customers like LINE, Zoopla and Booking.com are already testing deep-linking with their apps. Here’s how it works: let’s say someone has the Booking.com app installed on their phone and searches for “San Francisco Hotels” on Google.com; now they can go directly to the specific page in the Booking.com app that shows listings for hotels in San Francisco.
YouTube for App Promotion
The power of sight, sound and motion makes YouTube users more than 2X more likely to download apps.2 Starting today, you can showcase your app when people are watching their favorite videos using a new enhancement to TrueView ads.  With TrueView, advertisers can reach potential customers based on their interests, previously-watched videos and demographics. Deepak Gupta, chief revenue officer at MachineZone, a leading mobile game developer, noted that by "Using YouTube we didn't just find more customers, we found more of the ‘right’ customers. We know video platforms in general deliver valuable users, but we found that users who download our app from YouTube are 15% more valuable than those from any other video platform."

Start promoting your app on YouTube by simply linking your app’s ID to your TrueView campaigns. Learn more

Better Measurement = Better Campaigns
To attract the right customers and keep them engaged, it's important to have robust insights into how people interact with your app and tools to fine-tune your bids for app ads. Check out these 3 new search ads offerings that help you do just that:
  • Measure app download conversions: App installs show up as conversions automatically in AdWords without any additional setup, for Android apps on Google Play.  Learn more
  • Integrate your analytics data: If you’re using third party tracking systems, import information about your apps, directly into AdWords. Learn more
  • Automate your bids: Use Target CPA when creating your app campaign to automatically find the optimal bid for your ad each time its eligible for an auction, without waiting for conversion history to accumulate. This lets you immediately maximize the total number of installs at your target CPA.  Learn more
Over the coming weeks we’ll dive into these new features with tips and best practices on the Inside AdWords blog and on our Google+ page. We also invite you to register for our “Promoting Your App on Search” Google Hangout On Air on 9/18. 

Posted by Jerry Dischler, VP of Product Management, AdWords

1Source: Digital Trends, 2013
2Source: YouTube Global Audience Study, IPSOS 2013 

Introducing Website Call Conversions

Seventy percent of all mobile searchers have called a business directly from search ads. AdWords click-to-call ads, call metrics, and calls as conversions help you connect with these customers and gain insight about those calls. However, many customers also call your business after clicking through a Google ad and learning more about the products and services you offer on your website. That’s why today we’re launching website call conversions, a powerful way for you to identify and measure calls from your website that occur after an ad click.

Clicks that lead to calls

Let’s say your Google search ads send people to your website where they research and learn more about your business. Website call conversions dynamically inserts a Google forwarding number on your website that measures the calls made by these customers. Whether they click on the number or dial it directly from their phone, you can attribute the call conversion and conversion value back to the keyword and ad that drove the customer. You can learn more about setting up website call conversions here.

Below are a few success stories advertisers have shared with us so far:
We rely on phone calls to connect directly with our customers and help them purchase the products they need. Though we’ve always known clicks on our search ads result in calls from our website, we haven't been able to easily measure and tie them back to our AdWords campaigns. After implementing website call conversions, we discovered that AdWords was not only driving over twice as many calls than previously thought, but that our customers also talk to us for over five minutes on calls originating from our site. Insights like these are helping shape our web strategy and the way we serve our customers.” - Jeremy Foster, Director of Marketing, 1000Bulbs.com
Prior to website call conversions, we didn’t have the ability to track ROI when prospects clicked through our ads and called our sales center. Website call conversions has enabled us to better attribute lead and sales activity to the correct AdWords campaign after seeing a 79% increase in the total calls attributed to AdWords.” - Elan Hasson, Digital Marketing and Information Manager, People's Trust Insurance
"I’m so pleased and impressed with the results we’ve received with our Google website call conversions. The exceptional support of Google, along with the actual product, has proven measurable results. Our AdWords call volume increased by 147%! It’s great to see how many calls we are receiving from search now.  The directions, along with the implementation, were simple and easy to follow." - Paige Polatas, B2B Marketer, Valpak Direct Marketing Systems

Maximize call value and volume

With website call conversions, you can understand which keywords and ads are driving the most phone calls from your website and which are resulting in more valuable calls. You can also assign different values to calls originating from different pages of your website. For example, a local car dealership might assign more value to calls from their test drive page and less value to calls from their homepage.

You can also automatically optimize your keyword bids to drive more calls or more valuable calls by using Target CPA or Target ROAS respectively. These flexible bid strategies factor in signals like device, location, and time of day to make auction-time bid adjustments that maximize website call conversions and conversion value respectively, while reaching your business goals.

Numbers that work for you

To start measuring these website calls, place the snippet of code on your desktop or mobile website and a unique Google forwarding number will be generated for each AdWords ad click. These numbers will continue to display for up to 90 days to capture future call conversions. To ensure this experience is seamless, you can customize the look and feel of these numbers to match your website, including: color, font, and size.

Learn more

Website call conversions is available in countries where Google forwarding numbers are available*. They work with AdWords click-to-call ads and can be used alongside other call tracking solutions. Reporting on website call conversions is available in Call Details and through standard conversion reporting.

You can learn more about website call conversions and how to set it up, here.

Posted by Anurag Agrawal, Product Manager, AdWords

* US, UK, France, Germany, Spain and Australia

Close variant matching for all exact and phrase keywords

People aren’t perfect spellers or typists. In fact, at least 7% of Google searches contain a misspelling. And the longer the query, the greater the likelihood of a typo. But even if what they’ve typed isn’t perfect, people still want to connect with the businesses, products, and services they’re trying to find.

Whether it’s “kid scooters”, “kid’s scooter”, or “kids scooters”, people interested in buying a scooter for their child want to see the most relevant ads despite slight variations in their search query. That’s why starting in late September, we’re applying close variant keyword matching, an intuitive way to connect people with the businesses they’re searching for, to all exact and phrase match keywords.

A successful match

Since it was introduced in 2012, advertisers have seen strong results. In fact, a vast majority of you are already matching to close keyword variations, receiving an average of 7% more exact and phrase match clicks with comparable clickthrough and conversion rates. In addition to increased keyword coverage, these incremental clicks represent valuable opportunities that are missed by "Low search volume" keywords, common for misspellings and abbreviations.

Below are just a few success stories advertisers have shared with us:
Shopify - "We’re passionate about achieving high efficiency, high impact, and high relevance with our customers. Having our keywords match to close variations allows us to do exactly that. Additional matches like "online shopping" to the keyword "online shop" resulted in a 100% increase in relevant clicks across exact and phrase match keywords--with cost per click remaining steady. What's more, we've gained valuable time savings since manually adding misspelled keywords to our campaigns is now unnecessary."
Underground Elephant - “We’re always looking to increase the reach of our clients and ensure their customers can find them when searching online. So, expanding keywords to match close variants across our clients' accounts was a no-brainer. Since implementing this feature with one particular client, we’ve seen exact match keyword clicks in their account increase by 150%, with these additional clicks costing 10% less.”
Stitch America - “In matching common stemming variants such as "custom hats" for "customized hats", we’ve seen five times as many clicks for exact and phrase match keywords. What's more impressive is that this additional traffic costs half as much.”
Reach more customers

Starting in late September, we’re applying close variant keyword matching to all exact and phrase match keywords. Because close variant matching was already the default setting for campaigns, most of you won’t see a change in your keyword matching behavior. For advertisers that opted out, the option to disable close variants will be removed in September. Your exact and phrase match keywords will then begin matching to close keyword variations, allowing you to reach more of your potential customers with the right ad while aiming to lower cost per click and improve clickthrough rate.

Control with less complexity

With this update, you no longer have to build exhaustive lists of misspelled, abbreviated, and other close variations of your keywords to get the coverage you want. Instead, focus on adding negative keywords--including close variants you don’t want to match for--to shape traffic and reduce cost. This can improve your campaigns’ ROI and help deliver a better ad experience for your customers. You can learn more about the benefits of negative keywords in our new keyword white paper.

Keep in mind that the AdWords system prefers to trigger ads using keywords that are identical to search queries, so you can still use misspelled, abbreviated, and other close variations of your keywords. If you find that performance varies significantly between close variants, you can add the better performing ones as separate keywords and adjust their bids accordingly.

To learn more about keyword matching options, please see our Help Center article.

Posted by Jen Huang, Product Manager, AdWords

New Shopping Campaigns Upgrade Tool

This is the final stretch. At the end of August, regular Product Listing Ad (PLA) campaigns will retire and be replaced by Shopping campaigns. A majority of you have started upgrading to Shopping campaigns, but if you’re one of the few who haven’t yet, we’re introducing a new upgrade tool that’ll help you upgrade in a matter of clicks.

This tool creates a Shopping campaign from your regular PLA campaign, with a campaign structure and bids based on your regular PLA campaign and historical performance data.
If you haven’t started your upgrade, we encourage you to use this tool as a jumping off point for your Shopping campaigns. Be sure to check your campaign budgets, settings and bids so they’re customized to your business needs.

Note that not all campaigns are compatible with this upgrade tool. If, for example, you use AdWords labels or groupings in your product targeting or inventory filters, you must update your data feed with custom labels before you use the upgrade tool, unless you’re happy to use another attribute to subdivide your inventory in AdWords directly.

You can access the upgrade tool, and check which of your campaigns are eligible, in the Settings tab of your existing Product Listing Ads campaigns. Learn more in the help center.

We’re here to help
We want to make sure you’ve thoughtfully upgraded and are ready for the holidays. Join us for a Learn With Google Hangout on Air on August 12 at 10:00am PST to walk through the new upgrade tool. If you have any questions, reach out to the AdWords Community Forum or contact us.

Posted by Eric Tholomé, Director of Product Management, Google Shopping

Search Network with Display Select: What happens on September 16th, 2014

Earlier this year we shared some of the ways that advertisers like WordStream and Elmo Talent Software have been getting great results with the new AdWords Search Network with Display Select campaign type. Since then, hundreds of thousands campaigns have already upgraded to this new campaign type.

As a reminder,  starting on September 16th, 2014 all “Search and Display Networks” campaigns will be upgraded automatically to the new, better performing “Search Network with Display Select”. We encourage advertisers to upgrade before September 16th so your campaigns are set up as you'd like. Campaigns that haven't been upgraded will be automatically changed over.  “Search Network only” and “Display Network only” campaigns will not be impacted.

If you’re running a “Search and Display Networks” campaign you can upgrade now with just a single click and get better results right away.

3 reasons to upgrade now: 
  • Better performance: Advertisers who’ve upgraded to “Search Network with Display Select” have, on average, seen a 35% higher click-through rate and a 35% lower cost-per-customer purchase for ads shown on the display portion of their “Search Network with Display Select”.* Results will vary based on your campaign. 
  • Easier to manage: Manage it just like a regular search campaign.  Your settings like keywords and bids will automatically be used to find customers on the Display Network, which means there's no extra work required!
  • Ability to customize based on how you wish your campaigns to perform:  When you upgrade, you may get fewer clicks and impressions, but they’re more likely to be from people who are ready to make a purchase from your business.  If keeping your current click levels is important for your advertising goals, also create a new “Display Network only” campaign. This allows you to incorporate the settings and targeting options from your original campaign to help you maintain your click levels.
We're here to help
We want you to succeed with AdWords. Please contact us if you’d like any help upgrading to “Search Network with Display Select”. For more details, tips and resources on succeeding with AdWords, please visit our help center.

Ahmad Anvari, Google Display Network Product Manager 

*Based on initial test results, the average customer could see a 35% higher click-thru-rate and 35% lower CPA on the display portion of their new “Search Networks with Display Select “campaigns compared to existing Search & Display Networks campaigns.  Based on initial test results, the average customer could also see 10-15% incremental conversions compared with “Search Network only” campaigns. Individual campaign performance may vary.

New shipping configuration tool available in Google Merchant Center

Imagine a shopper has searched for a product on Google Shopping and found the perfect offer at the perfect total price inclusive of shipping. They reach checkout on the merchant’s site only to realize that the final price differs from what they’ve seen on Google due to inaccurate shipping costs. Our users consistently tell us this is a primary source of frustration.

To help you display more accurate total prices to shoppers, we've made the configuration of shipping rates in Merchant Center more powerful and easier to use with a new shipping configuration tool.

This tool can help you configure accurate shipping rates for products by providing:

  • Shipping rules: Select from an expanded list of shipping methods, including customizable methods based on a hierarchical set of rules.
  • Multiple shipping methods: Differentiate between various shipping methods, such as ground versus express, for the same country, so Google can display the lowest possible price to the user.
  • Customization based on location: Configure rates based on shipping destination using countries, states, or cities.
  • Simplified exclusion options: Indicate when products do not ship to certain regions. 
  • Reusable shared library: Create a repository of shipping methods you can reuse across various custom configurations. 

In addition to the new tool in Merchant Center, we have also added a new shipping attribute to assign a shipping label to specific products. You can configure shipping rates based on this label. For example, you could apply a label like “perishable” or “bulky” to a group of products requiring special shipping rates or a label specific for promotional items. After adding this attribute to a group of items, you may manage or configure the custom rate in shipping settings in Merchant Center.

We’ve migrated your current shipping settings to this new tool. They do not require any update. We encourage you to check out the new features to review whether they can help you simplify or improve your shipping rate configuration on Google Shopping. Both current and newly created shipping methods will be subject to review with our existing shipping policy.

Join us for a Hangout on Air on September 16th as we walk through the tool and cover best practices for setting up shipping rates in Merchant Center. Sign up for the event.

Posted by Angelika Rohrer and Sven Herschel, Google Shopping Team.

Helping shoppers decide with product ratings on Google Shopping

Product reviews provide critical information to shoppers making purchase decisions. To help shoppers easily find this information when searching for products, we’re introducing product ratings on Product Listing Ads.

Shoppers in the United States will see product ratings appear in the form of stars and review counts on Product Listing Ads across google.com and google.com/shopping. This 5-star rating system represents aggregated rating and review data for the product, compiled from multiple sources including merchants, third party aggregators, editorial sites and users.
Product ratings for juicers as indicated by stars and a count of total reviews below Product Listing Ads
We believe these ratings will help differentiate products across google.com and google.com/shopping and will help merchants drive more qualified traffic through Product Listing Ads. In initial tests, product ratings also helped increase click-through-rates of Product Listing Ads.

How to enable product ratings on your Product Listing Ads

Product ratings are available to merchants targeting the United States who choose to share all of their product review content with Google, either directly or through an approved third party aggregator.

In order to give merchants time to share their review content, we’re offering a grace period from late July through October, 2014. During this grace period, we’ll allow product ratings to be shown across all Product Listing Ads where we have product review data available. After the grace period, we’ll only show ratings for products from merchants who choose to share their reviews with us.

Product ratings are one of several extensions we may show with Product Listing Ads, so please note that just because a product has reviews does not mean that we’ll always show ratings.

How to share your review content

If you would like to enable product ratings on your Product Listing Ads, please begin the process of submitting your review content to us by completing our product ratings form. During the initial launch, we expect high inquiry volumes and appreciate your patience as we work to address all inquiries.

We also plan to open up product ratings to merchants targeting countries outside of the United States in the coming months, so please stay tuned.

Posted by Mike Capsambelis, Product Manager, Google Shopping

Introducing Dynamic Sitelinks

Whether it’s shopping for a TV or planning a trip, people perform multiple searches when completing activities online. Sitelinks have long helped to connect people to the content they’re looking for by linking to specific pages on your websites -- directly from your ad, with just a single click.

Today, we’re introducing dynamic sitelinks: automatically generated sitelinks that appear below your ad text, connecting potential customers to relevant pages on your website more easily. This is another example, like seller ratings, of AdWords tools adding value to your ads while saving time and simplifying campaign management.  However, it’s important to continue adding and optimizing sitelinks because impression share for dynamic sitelinks will be low. In fact, the sitelinks you set up will always show, except for the few instances when the dynamic sitelink might perform better. Learn more
Dynamic sitelinks will begin rolling out globally today. Clicks on dynamic sitelinks are free -- you’ll still be charged for clicks on the headline of your ad and other ad extensions. And while they typically boost the average performance of an ad, advertisers always have the option to disable.

We’re constantly working on ways to improve the ad experience for our users and advertisers. Sitelinks enhance this experience by increasing the relevance of your ads and the relevance of the user experience you deliver after the click. To get more tips on how sitelinks can improve your ads, check out this best practices article.

Posted by Rahul Lahiri, Senior Product Manager, AdWords

Advertising on your schedule with AdWords Express

Small businesses know the importance of being online, but running that first ad can be overwhelming. Google introduced AdWords Express to help small businesses start advertising online easily, without the need for daily management. Fast-forward nearly three years to today, and businesses around the world are seeing success with AdWords Express.

Nick Valle, owner of Nick’s Towing and Roadside Assistance, uses AdWords Express to run his business from the road. After a decade of driving an 18-wheeler and working part-time for a towing company, Nick decided to start his own small business. He started using AdWords Express six months ago, and his business is doing better than ever. He gets enough calls to keep himself and a driver busy throughout the day, and can easily track calls back to his ad with the call reporting feature.

Get results on the go with the AdWords Express app
Nearly 74% of small business owners like Nick use mobile devices to help manage their business*, and earlier this year, we announced improvements to AdWords Express across all screen sizes. To make starting a new ad and managing an existing one even easier on mobile, we’ve now introduced a free app for Android and iOS users in the U.S. The app gives you access to all the features of AdWords Express while on the go:
Reach the right customers with new targeting options
AdWords Express has added more control where it counts for defining your target audience. Now advertisers can choose exactly where to promote their business -- in their zip code, city, state or others around the country (currently in English-speaking countries). When customers search from their phone, they can get driving directions, call your business, or visit your website in one tap.

Let AdWords Express do the rest
When you select your business category, AdWords Express makes sure that customers searching for related topics see your ad. To improve the targeting of your ad, products and services that are mentioned on your website can now be added by AdWords Express as keywords if they are related to your ad. We’ve also added more negative keywords to exclude unwanted searches, which improves the click-through rates of ads and means a lower cost for advertisers.

Let us know how AdWords Express is working for your business, and stay tuned for additional improvements in the coming months.

Posted by Xuefu Wang, Engineering Director

*NSBA, page 4

Scale your Shopping campaigns with bulk uploads and AdWords Editor

With less than eight weeks left until regular Product Listing Ad (PLA) campaigns retire, we're excited that the majority of PLA advertisers have already started taking advantage of Shopping campaigns, and 85% of these have already fully upgraded. Advertisers who’ve upgraded like Farfetch, US Mattress, LiBoutique and ValuePetSupplies are seeing great success thanks to the retail-centric interface, item-level reporting and competitive benchmark data.

For those of you who’ve upgraded, we’re excited to introduce two new tools to make campaign management, specifically bid optimization, easier.
  • Bulk Uploads: You now have the ability to download a product group report, edit your bids and destination URLs, and import your changes using bulk uploads
  • AdWords Editor: We’ve heard your feedback, and with the latest version of AdWords Editor, you can edit your bids and destination URLs for individual product groups at scale. At this time, AdWords Editor doesn’t support the creation of Shopping campaigns or product groups, so please plan time to create your campaigns and subdivide your product groups directly in AdWords.

If you haven’t upgraded to Shopping campaigns, we strongly encourage you to start as all regular Product Listing Ad campaigns will retire at the end of August.

Many third-party agencies and platforms are upgrading advertisers to Shopping campaigns, so if you work with one, reach out and see how they can help. Here are a few resources to answer questions and get you started:
Posted by Eric Tholomé, Director of Product Management, Google Shopping

A simpler way to manage your business locations in AdWords

We’re excited to introduce upgraded location extensions, a better way to display your business locations in every ad by linking your Google My Business and AdWords accounts.

Consumers increasingly look online for information such as driving directions, store hours, and products and services available at local businesses. Research shows that 50% of consumers visit a store within one day of searching for local information on their smartphones.
As people are likely to visit a store based on what they see in online search, it’s important to capture every opportunity to showcase your locations. Newly upgraded location extensions allow you to feature your store locations in all campaigns so that every ad can deliver the most relevant local information at the moments that matter.

Many of you already include local business information using campaign-level location extensions in ads on Google Search and Maps. Now there’s a faster, better way to do this at the account level. You can manage all of your business addresses using Google My Business (formerly Google Places for Business). Then, link your Google My Business and AdWords accounts to automatically display relevant business location information in all of your AdWords campaigns.
“Account level location extensions save us hours of time managing large accounts. Adding store locations to a single Google My Business account then linking them to AdWords means we don't have to spend time manually updating addresses in each individual campaign while still maintaining accuracy. Every minute saved is more time that we can spend improving performance.”
Emma MacDonald
Director of Search Strategy, Optimedia

Key Benefits

Scale and reach. The new Google My Business makes it easy to manage your business listings on Google and link them to AdWords. Previously, location extensions needed to be set up for each campaign. Now you can set up upgraded location extensions at the account level and they’ll automatically be enabled for all campaigns in your AdWords account.

Easier optimization. The business addresses you link to your AdWords account can also be used for location targeting and bid adjustments. For example: you can target ads to the United States, then bid +80% for the area within 4 miles of all the business locations that you’ve linked in a single step.

Getting Started

1. Create your Google My Business account and add your business locations.
If you’re the owner of a business with physical locations and aren’t using Google My Business yet, you can sign up for free. Google My Business makes it easy to connect with your customers, keep your business information up-to-date, add photos, and more.

2. Link your Google My Business account to AdWords.
Linking your accounts in one easy step allows your business info to appear with your ads. All campaigns will have location extensions automatically enabled when you link your accounts. You’ll also be able to customize your upgraded location extensions for different devices. Learn more
This change is part of our broader effort to help you better reach customers as more people search for locally relevant content while on the go. We’ll continue to improve account location extensions with the goal of upgrading all AdWords accounts over the next few months.

You can learn more about upgraded location extensions in our help center.

Posted by Aileen Tang, Senior Product Manager, Local Ads

Drive More App Installs and Engagement with New Ads on the AdMob Network

Earlier this year, we announced a number of AdWords enhancements to our app promotion offering as part of a broader effort to connect consumers to relevant content, both on websites and apps.  Starting today, advertisers will be able to access many of the offerings on the  AdMob network that we announced with more to come for search ads (beta info for app engagement) and YouTube in the coming months. We’ll share more details with you on this blog at that time.

Reach people most likely to install your app
A top priority for app developers is driving installs from people most likely to use their apps.  Starting today, you can use installed app category targeting on the AdMob network to find new  customers who have already installed apps  from related categories on Google Play or the  iTunes Store (e.g., Travel, Shopping or Games).  For example, an action-oriented game developer may wish to reach users who have previously installed apps from the category Action & Adventure Games.

Another way to promote your app is through videos. Starting today, advertisers can entice new users to their app using interstitial video ads on the AdMob network. By just entering in your video’s YouTube URL or Google Play Store listing, you can have a brand new video ad for your app!

Click here to get started with these new app promotion ads using our new, simplified campaign setup flow!

Help people rediscover and engage with your app  
According to a study by Compuware, 80%-90% of all downloaded apps are used only once.  Driving app users back to your app to play another game, book another vacation or watch another video are important actions in the app development lifecycle.  Starting today, you can deep link to specific parts of your app directly from your ads.  For example, a travel app developer may wish to  reach its existing users with relevant hotel deals. When the user clicks on the ad, they will be taken directly into the app to book the hotel deal. Similarly, if you have a shopping app, you could show an ad to existing customers encouraging them to check out an upcoming sale by taking them directly to the promotion page.  You can try out these app deep-linking features for the AdMob network by signing up for the beta here.  Learn more.

Simplify the way you measure and optimize
In AdWords, you are already seeing Android app installs show up as conversions.  Starting today,  you can use Conversion Optimizer as soon as you create your campaign to automatically find the optimal bid for your ad each time it’s eligible to appear without waiting for conversion history  to accumulate.  This lets you immediately maximize the total number of  installs at  your target CPA.  Learn more.

Over the coming weeks we’ll dive into these new features with tips and best practices on the Inside AdWords blog and on our Google+ page. We’re looking forward to your feedback and hearing how you are using these features to promote and drive engagement to your apps.

Posted by Sissie Hsiao, Director of Product Management, Mobile Display Ads

More Insights about Quality Score and the AdWords Auction

People are happier with their search results, including the ads, when those results are relevant.  Advertisers are more successful when they show relevant ads, as they’re more likely to see engagement.  It’s with this in mind that we factor the quality of your ads into our AdWords auction.

Ad Rank and ad quality are important because they can impact position, price and extensions.

Your Ad Rank is used in the auction to determine where your ads will show.  We have a new video that covers the AdWords auction and its many moving parts.  In it, you’ll learn:
  • The key factors behind Ad Rank
  • How Ad Rank is calculated
  • Things to consider for maximizing Ad Rank.
The quality of your ads is an important factor of Ad Rank.  To help you better understand the usefulness of Quality Score and how it reflects (but isn’t a direct measure of) your ad quality, we’ve put together a resource, Settling the (Quality) Score.  In it, you’ll learn:
  • How to use Quality Score as a diagnostic tool
  • Tips for optimizing the components of Quality Score
  • Key insights about what does and doesn’t matter in terms of the quality of your ads
Relevant and useful ads are good for you and your customers.  We hope the video and the guide are useful resources to help you better understand the ads auction.

For more information, please see the articles in our Help Center about Quality Score and Ad Rank.

Posted by Hal Varian, Chief Economist, Google

Win the Digital Shelf with Our New Guide to Shopping Campaigns

We introduced Shopping campaigns in February to make it easier for you to manage your Product Listing Ads (PLAs). In late August, Shopping campaigns will be the default campaign type for all PLA advertisers.

To help retailers make the most of their Shopping campaigns, we’re excited to introduce a new best practices guide, “Shape Up Your Shopping Campaigns.” It addresses important questions like:
  • How should you structure your campaigns: by product line, performance, or both? 
  • Which feed attributes have the best chance of improving CTR?
  • Are you adjusting bids quickly enough during peak seasons?

Download the “Shape Up Your Shopping Campaigns” guide now to ensure you’re making the most of your PLAs and data feeds.

 For additional help, here are a few resources:

Posted by Matt Lawson, Director, Performance Ads Marketing

2014 update to Google Shopping Products Feed Specification

Over the past year the Google Shopping team has made improvements to help merchants sell their products with new ad formats and a new campaign type. These improvements would not have been possible without great product data from merchants to help build better experiences for shoppers. Today, to provide merchants with more flexibility when organizing product data and reach more shoppers, we’re announcing an update to the Google Shopping Feed Specification:

  • Mobile landing page links should be submitted separately to direct mobile shoppers to the right experience
  • Merchant-defined custom bundles, such as a camera with additional case and lens, must now be identified as such in order to be displayed appropriately on Shopping
  • Apparel attributes are added to allow more detailed descriptions of your apparel products
  • Item availability now simplified to allow a clearer distinction between different availability states
  • Mandatory character limits clearly stated for each attribute to help the right product information being displayed

Along with attribute updates, we are also revising image quality recommendations and creating a new landing page policy as part of the feed specification update.

Beginning September 30, we will start enforcing the updated feed specification globally, but merchants can submit the new attributes immediately. We encourage all merchants to review the new feed specification as some of the updates will require changes to your current product data. To find a list of all changes, view the updated feed specification in the Merchant Center Help Center.

Merchants should always make sure to comply with our Google Shopping policies and legal requirements while participating in Google Shopping to avoid any product or feed disapprovals. For more help with data requirements, please visit the Merchant Center Help Center.

Posted by Angelika Rohrer and Patrik Reali, Google Shopping Team

New Study: Search Ads Lift Brand Awareness

Everyone knows that search ads are for direct response, right?  But what if it turns out that search advertising also has a powerful effect on branding?

That's exactly what we learned from a new meta-study run by Google and Ipsos MediaCT in 2013. We partnered with Ipsos to run 61 studies across 12 verticals, from auto to retail. Here's what the study found: search ads lift top-of-mind awareness by an average 6.6 percentage points.

In each of the studies, 800 qualified consumers ran simulated searches for certain category keywords, like “hiking boots” or “small cars” on their desktop or laptop. They were then shown either a Control search engine results page (SERP) or a Test SERP created for the study, which put the test brand in the top search ad position.

Consumers were then asked to name which brand first came to mind for the category keyword. An average of 14.8% in the Test group named the test brand, while just 8.2% of the Control group named the same brand. That’s a 6.6 percentage point increase or an average 80% lift in top-of-mind awareness.
6.6 percentage points was the average lift, but some vertical-level results were impressively higher. In CPG, top-of-mind awareness was 11.1%, and search ads lifted top-of-mind awareness by an average of 8 percentage points to 19.1%. In auto, there was an average lift of 9 percentage points. Those are numbers any brand manager would be glad to see in the morning report.

What's behind these big increases? In part, simply this: search ads reach people who are already in a highly receptive mindset. After all, they are actively searching for topics related to your business, product or service.  If your brand appears front and center in that moment, as they search, there's a strong likelihood they'll remember you.

Or to say it more simply: search ads can help build brand awareness.

There's a lot more on this study - read it now on the Think with Google site.

Posted by Bao Lam, Search Ads Product Marketing Manager

Help your business shine with Google My Business

There’s one thing that lies at the heart of every business: customers. Customers are the reason why businesses flourish, and their shared passion for your craft is what makes running a business so rewarding. For many business owners, customers are more than just patrons - they’re your regulars, your advocates and your friends. In other words, they’re your people.

The Internet is connecting more businesses with their people every day. However, our users tell us that finding these loyal customers can be complex and time-consuming. We believe it shouldn’t be. That’s why we are happy to introduce Google My Business - a free and easy way to find and connect with your people, wherever you are.


Google My Business brings together all the ways Google can help your business shine in one place:
  • Update your business info on Search, Maps and Google+ from one place to make it easy for customers to get in touch
  • Add beautiful photos of your business and a virtual tour of your business interior to help customers see what makes your business unique
  • Connect directly with your fans and customers by sharing news, events and other important updates from your Google+ page
  • Stay on top of reviews from across the web, and respond to Google reviews
  • Understand how people find and interact with your business using custom insights and integration with AdWords Express
  • Manage your information on-the-go with the Google My Business Android app and the iOS app (launching soon)

In addition to new businesses getting started with Google My Business, we’re also upgrading current users of Places for Business and the Google+ Dashboard to this new experience.
Businesses with a passion for everything from beautiful hand-made hats and fresh crab cakes, to the best local pale ale, are finding their people with Google.

To learn more about how you can find your people, visit google.com/mybusiness.

Comment Wall

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Oops... You need to stop "Lurking" on ADM and become a more genuine Automotive Professional by completing your membership registration. As a registered ADM Member, you can post comments, publish your own articles (be a star!) and start Forum discussions. Stop being an online "Peeping Tom" and JOIN ADM RIGHT NOW!

Comment by Sebastian James on November 23, 2009 at 8:45am
Reality check for AdWords:

http://www.chiefmartec.com/2009/11/study-reveals-issues-with-search...

Great article, remember to build trust at the same time you position low price.
Comment by Ralph Paglia on August 28, 2009 at 9:43pm
Sebastian,

That's just Toyota's misguided attempt to prevent people from advertising their cars on Adwords... If you work for a Toyota dealer, request an exception to the rule in Adwords where the window is that tells you why it was disallowed... then write "This Adwords account is operated by a TMC authorized Toyota dealer. ABC Toyota, Dealer #####"... Within 24 to 48 hours your request will be approved if the dealer number matches up to the name

I do it all the time for the Toyota dealers that my team supplies with Digital Advertising services..
Comment by Sebastian James on August 28, 2009 at 5:09am
Is anyone having trouble using ads with "Prius", "Highlander" and other Toyota models in their copy? I'm finding that the ads never get approved, or get approved for limited run. As a blogger, I'd like to be able to attract readers by telling them about a specific post on the new Prius. Not being able to is frustrating. Are digital marketers assigned to sell Priuses running into the same problem?
Comment by Ralph Paglia on August 24, 2008 at 3:15pm
Here's a very helpful resource center from our friends at Google:
http://www.google.com/adwords/learningcenter/
Comment by Ralph Paglia on June 16, 2008 at 6:40pm
Hard to get Google "Talk to Live Person" information:

To speak with an AdWords Specialist:

1. Call 1-866-2-Google, and press 2 to access AdWords.

2. To expedite your call, press 1 to enter your Customer ID. This number is located at the top of every page in your AdWords account, next to your name and email address.

3. Press 2 if you don't have your Customer ID available, and you'll be transferred to the next available AdWords Specialist.

4. Press 3 if you'd like to start an AdWords account or want to learn more about the AdWords program.

AdWords Specialists are available by phone Monday - Thursday, from 7 a.m.
to 7 p.m. PST (U.S.), or on Friday, from 7 a.m. to 6 p.m. PST (U.S.).

If you have additional questions, please visit our Help Center at https://adwords.google.com/support to find answers to many frequently asked questions. Or, try our Learning Center at http://www.google.com/adwords/learningcenter/ for self-paced lessons that cover the scope of AdWords.

We look forward to providing you with the most effective advertising available.

Sincerely,

Nithila
The Google AdWords Team
Comment by Ralph Paglia on May 19, 2008 at 5:33pm
To this day I have not found a better single page web site with direct access to all knowledge needed to properly manag varu=ious types of Google Adwords campaigns... Here it is:
http://adwords.google.com/support/
 

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