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GREAT Article from Automotive news: http://www.autonews.com/apps/pbcs.dll/article?AID=/20121217/RETAIL0...
I know of a luxury dealer group that worked on decreasing work hours. . . then they opened on Sunday. Is anyone REALLY surprised that working sales force longer burns them out and results in higher turnover? Anyone have any success stories for addressing sales staffing and shedules?
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Posted by Mike Elliott on January 1, 2015