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But the company name is PCG Digital Marketing...is there another company out there saying that are me? :)
William, "their stuff doesnt work as advertised and often cant be made to or is in some future release with an undetermined date." been there, done that. Not fun.
I am not aware of duplicating records from DMS in the CRM or of problems seeing service from sales or reverse here. Are there specific examples you can point out? When are the records duplicating? Report names? (we have seen duplicate records submitted by customer not registering as duplicates)
As far as I see we have most of our reporting custom set up... are there specific records or areas that I should be looking at?
I can not say, with confidence, that our initial install went without issues. But a second week of R&R installers coming back to fine tune the current system has us up and running.