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Your Customers Demand Their Privacy
By the Center for Performance Improvement
Think about your online experiences recently. You’re on an automaker’s website and a popup makes you accept their policy on cookies before you can proceed. Browsing on Google, ads are displayed that have an uncanny  ...
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How F&I and Service Can Help Each Other
By the Center for Performance Improvement
Two departments that seem worlds apart are service and the F&I office. One deals with vehicle financing during the sale and the other only comes into play months later, right? As automotive professionals, you know that’s not ...
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What’s More Important: Sales Targets or Customer Satisfaction?
By the Center for Performance Improvement

Look all over the Internet – Quora, Google, and online car market forums – and you’ll find a common question everywhere. “How much does a car salesperson earn per deal?” Answers vary from a set salary to $50 to ...

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