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I'm managing a BDC dept and we are not having any luck with assigning current appointments to the salespeople in the dealership. We have a current system of "who's up next" according order the order of how the sales people finished last year in the sales of the year contest. I understand that there is not a perfect system but I'm sick of the sales people complaining that they got skipped in order since they were not around when it was their turn for an appointment.
I also realize whatever system we have in place will never make everyone happy. I'm just looking for alternatives to the one we got.