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Imagine if when buying a car you required folks to sign away their right to complain? Here's a dentist doing just that and now in court: http://vitals.msnbc.msn.com/_news/2011/11/30/9124107-toothache-laws... What do you think about that?
Reviews are more and more important every day to businesses across the globe. A great review starts with great service--so good selling!