I am one of the directors of one of the largest Toyota dealers in the country, our Internet leads we get every month average between 1800 and 2200 pretty easily. Our dealership has decided to make a move to Dealersocket as a CRM and ILM tool. We currently use eLeads for our CRM and iMagic for ILM. It doesnt get much easier than iMagicLabs, thats just the short of it. However, we need one tool to do everything, and the iMagic desking tool falls very short so that was not an option. Our DMS is ADP. May needs to be a huge month for us, and I do not want the install of Dealersocket to be an issue. Obviously this is not the climate to lose any deals, it never is the climate, but especially now.
I also would like to know how easy it is for my Internet Sales Consultants to use this software to track thier customers and stay on top of thier business. I switched to eLeads ILM about 2 years ago and it was a disaster, and I went back to iMagic. I absolutely hated the amount of windows that popped up to complete tasks.
Anyone using or used Dealersocket PLEASE give me your unbiased, unrated, raw feelings, dont hold any punches, experience with Dealersocket. This is going to be a huge move for us, and if its not worth it, I want to pull the plug before it starts. If you do not feel comfortable posting your honest opinions please email me directly at email@example.com . I certainly appreciate your help and your insight. Thank you very very much.