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"Control what you can control" Have your staff take time to reach out by phone to every client in their data base....Why?

1. Your connection rate will never be higher. Your clients might actually have time to talk with you since they are likely on lock down and maybe a bit bored. Ask how they are feeling and how can you help make life easier for them?

2. Your clients will remember how you treated them during these crazy times for years to come because in a crisis people reveal their true character.

Do what you can, where you're at, with the resources you've got!

Tags: CRM, customer, follow, up

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