We recently signed up with the iMagicLab CRM, and I was exceptionally positive about the changes it would bring to the way we do business at our dealership. When I held the first meeting to go over processes however, many of the general managers decided that the salespeople would be unable to utilize the system due to their inability to have even the most basic of computer skills. Our dealerships are in the middle of nowhere in Indiana, but give me a break! I think that with some training, and time that it should work out fine. We have several salespeople that are on the verge of retirement over the next five years, but many of the salespeople should be able to handle something as simple as typing a name and address. My philosophy with this is as simple as "Treat them like idiots and they will act like idiots!" Any suggestions on how to get everyone on board with the digital transition?