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All ADM Discussions Tagged 'reviews' (12)

ADM Discussions Replies Latest ADM Activity - Click "More" at bottom!

Did store falsify customer surveys?

At South Coast Subaru in California, a suit filed by Subaru alleges, a group of employees regularly gathered on their lunch hours to falsif…

Started by Mike Elliott

0 Feb 16

A bad service review? No need to panic

Tools help dealers manage posts and their reputations Some dealers manage reviews and reach out to dissatisfied customers. When a custo…

Started by Mike Elliott

5 Nov 29, 2014
Reply by Markelle Harden

Edmunds.com pulls anti-haggling ads after dealer complaints

Edmunds.com has pulled a YouTube ad campaign that spoofed price haggling but that dealers found offensive. “Our digital videos illustrating…

Started by Mike Elliott

0 Oct 26, 2014

Introducing Reputation Marketing - Monitoring and Management Are Obsolete

Do you hate SEO?  It changes in technology, rules, it takes a long time (for some) to get ranked and results.  If your dealership is on pag…

Started by Michael J. Larkin

0 Jan 5, 2014

If it Sounds Too Good to Be True . . . is it still True?

I recently read a dealer review from a "customer" and want to share the review with my fellow members on this network to get your thoughts…

Started by Mark Dubis

1 Jan 22, 2013
Reply by Big Tom LaPointe

How Are Paid Ads on Yelp Mobile Working?

I was doing a search this morning on my iPhone on the Yelp app and this is what popped up when I searched for Honda dealers:   Has any ADM…

Started by Brian Pasch

1 Jan 10, 2013
Reply by Tom Gorham

When car buyers ask for a specific sales person, how likely are you to sell a car?

As you're hiring sales people, you might think about strategies to help them sell and be successful. I know the hard work that goes into te…

Started by Matt M

0 Nov 26, 2012

Is Your IRM Processes Impacting OEM CSI Scores?

As the importance of online reviews becomes part of basic dealership operations, a number of companies have come to marketing with IRM tool…

Started by Brian Pasch

5 Oct 18, 2011
Reply by Tom Gorham

Google reviews, what are you doing to get them?

The power of positive reviews on sites like Google and Dealerrater are undeniable but the reality is customers who have a negative experien…

Started by Rob Hagen

7 Sep 19, 2011
Reply by Keith Shetterly

Join Cars.com for the Reputation Management Lab Online Conference March 9th

Join us for a live conference right at your desk on March 9th from 11AM to 3PM EST.- Hear the latest advice and trends that make reputation…

Started by Cars.com

0 Feb 25, 2011

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