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All ADM Discussions Tagged 'management' (74)

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Influencer

What's the Deal With TrueCar? One Salesman's Take On The Service That Seems To Be Everywhere

A couple of weeks ago a middle-aged woman came to my dealership to buy one of our best-selling Bel Canto sedans. Before coming in, she had…

Started by Mike Elliott

0 May 23, 2015

Influencer

The 7 Deadly Sins of Customer Experience

Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I don’t remember h…

Started by Mike Elliott

0 Mar 6, 2015

Influencer

Your Customer Is A Narcissist: How To Turn This To Your Advantage In Customer Loyalty

The customer’s at the center of the customer’s universe A customer wants to feel that they’re at the center of your (the service provider’s…

Started by Mike Elliott

0 Mar 2, 2015

Influencer

5 Traits Of Customer-Focused Companies

How do you personally define a customer-focused company? I’m not talking about a company that claims to be customer-focused but one that ge…

Started by Mike Elliott

3 Feb 27, 2015
Reply by Mike Elliott

Influencer

14 Secrets of Really Persuasive People

Whether you’re convincing your boss to fund your project or your preschooler to wipe his own hiney after using the bathroom, persuasion is…

Started by Mike Elliott

0 Feb 15, 2015

Influencer

Why insiders say subprime auto loans pose no risk

Auto retailers and lenders are trying to debunk the notion that a bubble of rapid growth in subprime auto loans will lead to a wave of defa…

Started by Mike Elliott

0 Feb 7, 2015

Influencer

4 ways to defeat negativity and build morale

On Sunday afternoon, my wife asked if I would cut down the diseased grapefruit tree in our backyard. I used my much loved Wolfgarten tree…

Started by Mike Elliott

0 Feb 6, 2015

Influencer

Finding the Hidden Market That Your Business Is Missing Out On

Recently, I went car shopping with my wife. We were casually browsing when a salesperson approached us. After listening to his pitch, he tu…

Started by Mike Elliott

0 Jan 24, 2015

Influencer

The Effects of Positive & Negative Customer Service (an InfoGraphic)

Started by Mike Elliott

0 Jan 17, 2015

Influencer

This Common Car Salesman Mistake Could Be Hurting Your Sales

When we talk about car sales basics we talk about features and benefits. Our job is to demonstrate the features and sell the benefits, bla…

Started by Mike Elliott

0 Jan 10, 2015

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Top 5 Automotive Marketing Forum Discussions - 30 Days

1. 9 Vehicle Pics??

Posted by Kyle Hayden on September 28, 2015

2. Internet Sales Manager - Nashville, TN

Posted by Kelsey M. on February 23, 2015

4. Capturing customers on video

Posted by Nate Wiener on November 19, 2013

5. Marketing Agency

Posted by Kyle Hayden on March 17, 2016

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