Automotive Digital Marketing ProCom

Professional Community for Car Dealers, Automotive Marketers and Sales Managers

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All ADM Discussions Tagged 'dealership' (81)

ADM Discussions Replies Latest ADM Activity - Click "More" at bottom!

Finding the Hidden Market That Your Business Is Missing Out On

Recently, I went car shopping with my wife. We were casually browsing when a salesperson approached us. After listening to his pitch, he tu…

Started by Mike Elliott

0 15 hours ago

5 Traits Of Customer-Focused Companies

How do you personally define a customer-focused company? I’m not talking about a company that claims to be customer-focused but one that ge…

Started by Mike Elliott

1 on Wednesday
Reply by Markelle Harden

The Effects of Positive & Negative Customer Service (an InfoGraphic)

Started by Mike Elliott

0 Jan 17

Six Ways Dealers Make Their Inventory Stand Out

While working with non-automotive businesses, we’ve seen how managers of brands respond when they need to drive sales volume. Coca-Cola sal…

Started by Mike Elliott

0 Jan 1

Dealers Move Beyond Doughnuts

Corrie Watson and her twin brother, Will Churchill, wanted a strategy to attract younger customers to their three sizable family-owned au…

Started by Mike Elliott

0 Dec 16, 2014

A bad service review? No need to panic

Tools help dealers manage posts and their reputations Some dealers manage reviews and reach out to dissatisfied customers. When a custo…

Started by Mike Elliott

5 Nov 29, 2014
Reply by Markelle Harden

U.S. auto loan originations at highest level in 9 years

Americans took out the most auto loans in nine years during the third quarter, according to the Federal Reserve Bank of New York’s quarterl…

Started by Mike Elliott

0 Nov 26, 2014

What Comes First: The Sale or the Financing?

There are a lot of mysteries in life. What happened to the lost city of Atlantis? Does Bigfoot really exist? Who shot JFK? For car dealers,…

Started by Mike Elliott

0 Nov 23, 2014

CFPB Plans to Expand Oversight Nonbank Auto Lenders

The Consumer Financial Protection Bureau is proposing to expand its supervisory oversight beyond the banks to about 38 additional nonbank a…

Started by Mike Elliott

0 Nov 13, 2014

By the Numbers: Are Your Financing Offers Falling on Deaf Ears?

How do you persuade a customer to come into your dealership and buy a vehicle? It’s one of the most basic questions any dealer can ask, and…

Started by Mike Elliott

0 Nov 11, 2014

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Posted by Kim Essenmacher on February 15, 2014

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