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All ADM Discussions Tagged 'customer' (22)

ADM Discussions Replies Latest ADM Activity - Click "More" at bottom!

Discussion on why dealers are loosing customers at an alarming 62%, why is ths?

Started by Rick McLey

0 Dec 2, 2013

How would YOU answer this Chat inquiry?

This request came in today from a prospective customer. "I am currently in the process of pricing a honda pilot 2wd EX-L w/RES. I have been…

Started by Steve Richards

14 Nov 11, 2013
Reply by Manny Luna

Should a customer leave the dealership with your numbers?

Give me your thoughts... Mine is no they should not. That is if they can not commit to buying now. You will have a better chance at selling…

Started by Darin George

20 Feb 11, 2013
Reply by Darin George

If it Sounds Too Good to Be True . . . is it still True?

I recently read a dealer review from a "customer" and want to share the review with my fellow members on this network to get your thoughts…

Started by Mark Dubis

1 Jan 22, 2013
Reply by Big Tom LaPointe

How important is brand loyalty to creating customers who are loyal to your dealership?

A recent article in Automotive News (http://bit.ly/SLipNy) cites a brand loyalty study conducted by Experian Automotive. Toyota has re-capt…

Started by Mike Gorun

0 Nov 6, 2012

Which group of customers provides a greater return, new or existing?

Businesses grow either by new customer acquisition or by getting more business from their existing customers. For postcard mailings, advert…

Started by Mike Gorun

1 Oct 23, 2012
Reply by Ralph Paglia

Selling Outside the Box 2

Patient sitting in doctors waiting area. Goes in to see doctor. Leaves doctors office with offers for; Come see the new 2013 Lincoln MZX fr…

Started by Roosevelt Gist

0 Oct 3, 2012

Selling Outside the Box

Customer sitting in your service area gets bill for $635 repair. Walks out with coupon for free tire rotation on next visit, $20 off one ni…

Started by Roosevelt Gist

0 Oct 3, 2012

Do You Offer Free Wifi?

87% of wireless devices have wifi. Consumers use free wifi to reduce carrier charges and access the Internet. Why do you provide free wifi…

Started by Roosevelt Gist

0 Sep 23, 2012

Would You Pay Your Employees $7,500 to Go On Vacation?

I recently came across this video and story by Fox business (http://bit.ly/Q2IeZn) that profiles a Denver-based software company, FullConta…

Started by Mike Gorun

0 Sep 11, 2012

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