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All ADM Discussions Tagged 'appointments' (3)

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Shouldn't we be "training' the caller too?

I'm prepping for a big strategy meeting with a dealer group. So I decide to verify my hunch that there is big opportunity in training the c…

Started by Chip King

8 Sep 25, 2011
Reply by Chip King

What Percentage of Internet Customers Buy The Same Unit they Inquired About?

Have any of you have seen a study that establishes what percentage of internet inquiries actually buy the same vehicle they inquired about?…

Started by Grant Cardone

41 Mar 1, 2010
Reply by Tom Mohr

Centralized Internet Sales for Multiple-Store Groups?

There are several ideas of how best to service "Internet" customers. If you are in a single-location store, perhaps you use the tried and…

Started by Don Moss

10 Apr 7, 2008
Reply by Ralph Paglia

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