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Background Music

I'm curious, does anybody have strong feelings regarding background music at your dealership and its effect on sales? Does anybody have any…

Started by Chip Dorman

0 Jun 22, 2015


Guidelines, PLEASE Give Us Guidelines!

As a Subject Matter Expert (SME) in Dealership Compensation Planning and Implementation, I am frequently asked, “What should I pay for (thi…

Started by Garry House

0 Jun 9, 2015


CBT News with Russell Brown Steve Munyan discusses how to avoid the hiring crisis in the finale of our three part series

Started by Steve Munyan

0 Apr 30, 2015


CBT News with Russell Brown - Steve Munyan on getting the attention of great talent for your next hire-Part 2 of our three part series

Started by Steve Munyan

0 Apr 30, 2015


CBT News Initial Interview with Russell Brown-How to Hire & Retain Great Talent-Part 1 our three part series

Started by Steve Munyan

0 Apr 30, 2015


Would Sales Teams Make Sense at Your Dealership?

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing…

Started by Garry House

0 Apr 21, 2015

For and against DMS providers. Are they useless or helpful?

The first question is, of course, have you ever used DMS providers? If you have used it, then how did you choose DMS provider? What define…

Started by Helen Smith

1 Apr 10, 2015
Reply by Tim Elliott


'Distracted driving' at an all-time high; new approaches needed, experts say

Young, inexperienced drivers have always gotten into more automobile accidents, but if you add in a lot of distractions, it's a recipe for…

Started by Mike Elliott

0 Mar 17, 2015


The 7 Deadly Sins of Customer Experience

Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I don’t remember h…

Started by Mike Elliott

0 Mar 6, 2015


Breakthrough: Use Millennial Marketing to Reach Boomers

How can you use the same tactics to reach both Millennial consumers and Baby Boomers? Anyone who reads my columns frequently, or sees me s…

Started by Mike Elliott

0 Feb 27, 2015


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