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Does Your Culture Need a Makeover?

Recent discussions I’ve had with potential clients suggest that one of the biggest road blocks to maximizing retail automotive success is t…

Started by Garry House

0 Aug 12


5 Ways A Workflow Tool Dramatically Reduces Costs

Why is everything so inefficient around here? I remember it was a lot easier when we were smaller. We didn’t let things slip through the cr…

Started by Priya

0 Jul 15


Customer Uses the F-Word and We Cried

When a customer uses the F-word in a conversation with a brand, it's generally to vent some frustration. And when it happens, the…

Started by Priya

0 Jun 26


4 Ways to Speed Up Your Automated Workflow

Automated workflow processes are a fantastic way to increase efficiency and spend your time doing more important things than checking with…

Started by Priya

0 Jun 20


Who’s at Fault for the Talent Shortage in Automotive Sales?

Rarely do I come across a dealer today who claims to have a sufficient number of vehicle sales personnel. When adding the word “quality” to…

Started by Garry House

0 Jun 14


Common Pitfalls of Workflow Automation

Think automation is easy? Think again. Here are three ways it can screw up your systems -

Started by Priya

0 Jun 9


How to Increase Sales “the Easy Way”

At the Sonic Automotive Dealer Academy in 2003, we began using, as a teaching tool, an article titled, “Simple Techniques to Grow Your Busi…

Started by Garry House

0 May 20


A 6-Step Guide to D-I-Y Compensation Planning

As the most visible compensation expert within the retail automotive industry, I frequently receive dealer inquiries that sound something l…

Started by Garry House

0 May 9


Nothing Replaces Sound Performance Management!

I’m sure that at some time in your retail automotive career you’ve been advised not to “chase shiny objects.” And if you attended the 2016…

Started by Garry House

0 Apr 21


Dealer to Dealer New Vehicle Trades

I am looking to manage our dealer trade process better.  Does anyone have a solution other than Excel?

Started by Lee Merrill

0 Mar 1


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