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Will What Got You Here Get You There?

Earlier this month I listed my normal series of response questions when I’m asked, “What should I pay for (this position)?” Those questions…

Started by Garry House

0 Jun 23

Background Music

I'm curious, does anybody have strong feelings regarding background music at your dealership and its effect on sales? Does anybody have any…

Started by Chip Dorman

0 Jun 22

Guidelines, PLEASE Give Us Guidelines!

As a Subject Matter Expert (SME) in Dealership Compensation Planning and Implementation, I am frequently asked, “What should I pay for (thi…

Started by Garry House

0 Jun 9

CBT News with Russell Brown Steve Munyan discusses how to avoid the hiring crisis in the finale of our three part series

Started by Steve Munyan

0 Apr 30

CBT News with Russell Brown - Steve Munyan on getting the attention of great talent for your next hire-Part 2 of our three part series

Started by Steve Munyan

0 Apr 30

CBT News Initial Interview with Russell Brown-How to Hire & Retain Great Talent-Part 1 our three part series

Started by Steve Munyan

0 Apr 30

Would Sales Teams Make Sense at Your Dealership?

Over the course of my 28-year career as a dealership consultant and trainer, my clients have sometimes asked, “Should I consider employing…

Started by Garry House

0 Apr 21

For and against DMS providers. Are they useless or helpful?

The first question is, of course, have you ever used DMS providers? If you have used it, then how did you choose DMS provider? What define…

Started by Helen Smith

1 Apr 10
Reply by Tim Elliott

'Distracted driving' at an all-time high; new approaches needed, experts say

Young, inexperienced drivers have always gotten into more automobile accidents, but if you add in a lot of distractions, it's a recipe for…

Started by Mike Elliott

0 Mar 17

The 7 Deadly Sins of Customer Experience

Is your company committing the 7 Deadly Sins of customer experience? Recently, my kids asked me about the 7 Deadly Sins; I don’t remember h…

Started by Mike Elliott

0 Mar 6


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