Automotive Digital Marketing

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PROCESS MANAGEMENT- CRM, BDC and lead Management Processes, Emails, Phone Scripts, Facility Design, Tools and Suppliers (174)

Featured ADM Discussions

Influencer

Confirm and Cultivate Your HVA

Your Highest-Value Activity (HVA) will drive your greatest incremental profit! And most retail automotive management professionals acknowle…

Started by Garry HouseLatest Reply

Merging the Internet Department and the Sales Floor?

Does anyone have any ideas / opinions on merging the internet department and the sales floor.   We currently have an Internet Team Departme…

Started by Mallory KellerLatest Reply

Dealers Use Hollywood Premiere to Improve Customer and Employee Satisfaction",

Car dealers are participating in the premiere of a major Hollywood film in an effort to improve their customer and employee satisfaction an…

Started by Luisana SuegartLatest Reply

ADM Discussions Replies Latest ADM Activity - Click "More" at bottom!

11 Car Sales Email Templates From Jazel To Boost Your Appointment Rates

11 Brilliant Car Sales Email Templates To Boost Your Appointment Rates Sometimes it feels like emails are writer’s-block magnets. Y…

Started by Ralph Paglia

0 Dec 11, 2017

Influencer

Confirm and Cultivate Your HVA

Your Highest-Value Activity (HVA) will drive your greatest incremental profit! And most retail automotive management professionals acknowle…

Started by Garry House

2 Nov 15, 2017
Reply by Vicki D. Casey

Influencer

Internet Sales Lead Coverage - Is New Store Policy Equitable & Productive for Dealership?

What is the standard policy for Internet Sales incoming lead coverage? How many days should an Internet Sales Manager be covered after resp…

Started by Bobby Morales

0 Aug 1, 2017

Improving BDC Show-Sold Percentage. Thoughts?

Hello! I am here to see everybody's thoughts on how to improve our BDC's appointment show to close rate. I have been taught the 4x60% rule,…

Started by Max Thorp

2 Oct 4, 2016
Reply by John Enlow

Used car BDC...BDA's or cradle to grave?

Any thought's on modern best practices for used car dealerships? We are getting about 4300 internet leads a month. Cant say how many calls,…

Started by Miki Crespo

1 Sep 29, 2016
Reply by John Enlow

Recommendations for an app that digitizes test drive paperwork?

I am looking for a mobile app that can capture a digital signature on our test drive agreement, as well as capture a photo of a guest's dri…

Started by Kristina Reid

0 Feb 29, 2016

Sales Consultant Customer Protection Policies

We are in the process of updating our sales and BDC processes and we currently have protection policies in place that have been for a lengt…

Started by Shawn Lane

0 Nov 12, 2014

Influencer

Why Employees Won't Tell You What They Really Think

Rather than speaking up when they see something wrong or have good suggestions, many employees feel that keeping their mouths shut is the…

Started by Mike Elliott

0 Sep 10, 2014

Are Car Dealers Aware That Over Half Of All Emails They Send Never Make It To Customer Inboxes?

Increasing Email Deliverability:  Getting Dealership Sent Emails to the Customer's Inbox! Many Automotive Marketers know all too well that…

Started by Ralph Paglia

6 Aug 7, 2014
Reply by Bob Cockerham

Influencer

BDC

Started by Clarence U Romero

1 Jul 21, 2014
Reply by John Kandi

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