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DEALERSHIP MANAGEMENT, MONITORING and REPORTS - Achievements, Milestones, Sales Team and Organizational Leadership Topics, awards or achievements you and your team have earned (129)

ADM Discussions Replies Latest ADM Activity - Click "More" at bottom!

Have You Accepted or Quit a Job Over a CRM System?

I'm just curious if any ADM members out there have quit a job because the management changed their ILM/CRM or opted not to work somewhere b…

Started by Matt Watson

1 Feb 21, 2009
Reply by Chris Hanson

Main Issues Facing Internet Directors Today

My hope is to start a discussion here where Directors at dealerships can post questions to issues they are facing and hear back from the co…

Started by Eric Painter

18 Feb 9, 2009
Reply by Frank Davis

Outsourcing your BDC

I would like to speak to anyone who has experience outsourcing their BDC. As someone who runs a profitable and successful BDC and Internet…

Started by Joe Webb

30 Feb 8, 2009
Reply by Ralph Paglia

How do you guys track your online spending, performance and ROI?

There are so many variables when it comes to tracking e-commerce expenses that I found it extremely time consuming. A CRM/ILM can only trac…

Started by Zack Powell

16 Feb 1, 2009
Reply by Zack Powell

How do you find a GOOD Internet Manager?

All of the forums on processes reference the required element of people so I figured someone would be able to answer this question. I have…

Started by Philip Zelinger

21 Jan 23, 2009
Reply by Philip Zelinger

Pricing

Our dealer came back from a meeting recently, where they said our online and lot pricing had to match based on FTC guidelines. She had neve…

Started by Bryan Nightingale

1 Jan 12, 2009
Reply by Matt Watson

Digital Documents - How do I email my delivery documents to a customer?

Anyone who uses a CRM system that prints on plain paper via a laser printer can probably already create digital documents today. Most peopl…

Started by Matt Watson

6 Jan 2, 2009
Reply by Chris Hanson

Cobalt LMCC Question

OK, I'm obviously no expert about LMCC so I have a question for all those who are. Why in the world does it send HUNDREDS of emails that a…

Started by Matt Watson

6 Dec 13, 2008
Reply by Matt Watson

When does an ISM stop working leads and just manage his/her "own" business??

I realize this site is Automotive Digital Marketing so it might be off the subject a little, or is it? Are ISM's trained how to really bui…

Started by Chris Hanson

3 Nov 29, 2008
Reply by Chris Hanson

Show Me The Numbers!!!

It has truly been a long time since I have had to start from a blank canvas and set goals or aspirations to reach certain percentages. I…

Started by David Lytle

6 Nov 23, 2008
Reply by Ralph Paglia

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